Sprouts Farmers MarketReviews of sprouts.com

I will NEVER shop at sprouts again!! I walked in with a face covering. although I have asthma and have had an asthma attack and find it hard to breathe. I quickly ran in for 3 thing and was quickly at the check out. (I usually use self check if there is one) I had already put my things on the convey when a boy who worked there brought me a mask. I let him know I have a face covering. Short story I walked out with out groceries. I was HARRASSED!

Placed order through Instacart , only ordered three items main thing I wanted was the watermelon, I ordered 6 containers, I ordered two more items, not that I wanted them, only because big ordering the watermelon, a Ciara after waiting an hour, that the watermelon is totally out? I asked to cancel the order, because the watermelon is what I really wanted, Ciara says it will take a couple minutes to cancel the order, after ten minutes, I asked if order was canceled? Ciara says I’ll have to contact support to cancel the order? I asked? What support? How do I do that? Ciara says! I’ll have to figure that out myself that she’s busy? I didn’t know who the support was suppose to be? I called Instacart’s number and there at least I talked with a kind man who told me it was canceled? Why didn’t Ciara just tell me that? She was rude, nasty and I can shop other stores, I’ll never shop at sprouts again, even though it’s one of my favorite stores because of all the organic products, Ciara needs customer service training before sprouts let’s her continue working, you know it’s hard being disabled, in a wheelchair and that I cannot drive anymore, and I’m dam tired of rude people it’s happened way too many times stores need to do more and better training before they let them work with any customers stores please listen to me

I generally have a good experience shopping here but the online ordering process needs to tighten up. The inventory in the store should coincide with the online catalog. Two of the major items I needed to purchase, this the reason I did delivery in the first place are not available. So I still have to go out to a different store and get it. What’s the point? The shopper advised me that most of the shelves were empty. I won’t be ordering from here again.

I ordered a gift card from Sprouts over two weeks ago and have not received it. I have been calling Customer Service for 3 days and am put on hold. I waited over an hour at one point. I have left messages to call me, filled out forms and have done all I can to talk to a human being. I spoke to the operator twice and she sent me back to Customer Service on hold. This is the worst Customer Service I have ever encountered. I will now go to my credit card company to see if I can put a stop on the payment for the gift card

Sprouts Camarillo store employees so rude! Save your time and don’t go. Not sure about the other stores but in Camarillo Vons has my business now.

Sprouts in San Antonio, TX on Bulverde & Evans. This store is awful. I’ve never been treated with such disrespect by an employee... except for this place. Any store that enforces their policies by grabbing my shoulder and belligerent delivery will never have my business. Ban this place with by not spending your money here. I wonder how many other people have been treated with odd, aggressive behaviour by Sprout’s employees. Ask me to leave or comply with politeness. You don’t grab my shoulder to spin me around. This place is useless. It is an oxymoron. Boycott by not spending your dollars here or at any Sprouts.

I have been shopping here for 6 years+ and it has become consistently worse. The fruits and vegetables must be very closely examined because they are generally at the end of their cycle. The berries are ALWAYS rotten and the so-called fresh greens and produce never lasts more than a day in the refrigerator at home. The pre-order system is a joke! I ordered an organic turkey for Thanksgiving a month in advance and 2 days before Thanksgiving they called me and told me they didn't have one for me and asked, "if I would take an all-natural turkey instead cause their supplier shorted them"...so who got mine? Really?! You actually said that out loud and expected me to feel OK about being pushed off?!When I went to pick it up I waited in a long line despite a pre-scheduled pick up time, then, they couldn't find the turkey without a hassle. Subsequently, it wouldn't ring up at the register, although I had already pre-paid for it. I was supposed to get a refund for the price difference between the organic and all natural but they couldn't figure it out. The management is completely incompetent! NEVER-EVER do they have enough cashiers available for checkout. It is ALWAYS an inordinate wait in a long and slow line with nearly all the cashier stations closed. If you're lucky there may be 2 open. Most of their products are overpriced, especially anything they deem"specialty" or "organic". You can buy practically everything else for half the price at COSTCO or Albertson's just across the way. It's really too bad that they've failed to respond to any suggestions offered no recompense and actually don't seem to care a bit. The "COVID-EXCUSE"doesn't hold up...they've sucked for years and now suck even worse. Despite Whole Foods prices, I now shop (selectively) there because it is, in reality, NOT MORE EXPENSIVE if I have to throw out half of what I buy at Sprouts anyway.

Do not shop at Sprouts off Harmony. They discriminate against people with breathing issues. I cant breath well with a mask on and was asked to leave by the manager even though I had a doctors excuse. I am tested regularly for Covid with no positive results.