SpotOn Fence Reviews | Read Customer Reviews of spotonfence.com

SpotOn FenceReviews of spotonfence.com

4.2913 reviews
Pet Services
Manchester

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SpotOn Fence

About SpotOn Fence

SpotOn GPS Fence gives dogs the freedom to roam and owners the confidence that comes with truly reliable containment. Designed, engineered, and supported in the USA, SpotOn is the original GPS-powered virtual dog fence and continues to set the standard for accuracy, reliability, and performance.At the core of SpotOn is patented True Location™ GPS technology, which corrects for common GPS issues like drift and signal interference. With the launch of the new Nova Edition, that technology takes a major leap forward—leveraging best-in-class hardware, industry-leading accuracy, and all-new smart features to deliver even more consistent containment in real-world conditions, based on over 5 million hours of real-world dog movement data.Using the SpotOn app, you can create custom fences in minutes—no wires, no digging, no maintenance, and no subscription. Set boundaries as small as 1/3-acre or as vast as you need, even in remote areas with heavy tree cover. As your dog approaches a boundary, the collar delivers clear, fair alerts through tones and vibration that trigger precisely when they should. You can also track your dog’s location in real time, right from your phone.Backed by real human support, SpotOn is built for people who want dependable technology, thoughtful training support, and freedom that works in the real world.

SpotOn Fence (spotonfence.com) has 913 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: spotonfence.com
Website: spotonfence.com
Category: Pet Services
Location: Manchester
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SpotOn Fence reviews

913 approved reviews, newest moderated first

HonestDoris
Apr 1, 2026
Excellent customer service!
Excellent customer service!
Response from SpotOn FenceApr 3, 2026
We are happy to provide support, answer questions, or troubleshoot any issues you may be facing. Thank you for the feedback.
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Kimberely L.
Apr 1, 2026
Customer service on phone was very…
Customer service on phone was very helpful
Response from SpotOn FenceApr 3, 2026
Thank you for your feedback. Whenever you have questions or concerns, please don't hesitate to reach back out. We are always happy to help.
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Mark S.
Mar 31, 2026
Boundary line accuracy Poor
Boundary line accuracy is poor. It is very confusing for my dog when an area is safe at one time and then not safe at another. It is getting frustrating on our end to have to constantly deal with this issue.
Response from SpotOn FenceMar 31, 2026
Thank you for your feedback. The collar does experience drift (fence line sway back and forth) because it is a satellite-based unit. Our Omni edition experience: 3-10 feet; The Nova edition is: 3-6 feet. If you would like to learn more or believe there to be an issue with your unit, please reachout to our technical customer support team at [email protected] or call 603-488-1504
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Mark G.
Mar 31, 2026
Gidget
Great product, Oliver loves it. 🐕
Response from SpotOn FenceMar 31, 2026
Thank you for the feedback. We are so happy to hear Oliver is getting to live a life truly unleashed. If you ever have questions or need assistance, we are here to help.
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Stefanie C.
Mar 28, 2026
Kept our flight instinct rescue inside…
Kept our flight instinct rescue inside our fence.
Response from SpotOn FenceMar 31, 2026
Happy to hear we can provide you with an effective containment system for your dog and give you peace of mind that they are safe. Thank you for sharing your feedback.
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Jonathan G.
Mar 27, 2026
Great product
Great product. Easily makes a fenced area, even if in a new area. Keeps my GSP within the boundaries nicely. Not sure how well it would do for a livestock guardian dog because you don’t get a lot of battery life. You would have to have two collars to make it work. They need a swappable battery to make it work right. Last, I am still waiting on the feature to create a dog leash. I am a hunter and would love the feature to set a 40 yard perimeter around me that the dog would not go beyond. That would be the cat’s meow!
Response from SpotOn FenceMar 31, 2026
Thank you for your honest review. We are happy the system is keeping your GSP safe. We hear your feedback and are looking into both options. I would recommend signing up for our newsletter on the website. If these features or accessories become available, customers who sign up for our newsletter will be the first to know.
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Wyatt D.
Mar 26, 2026
Battery life could be better
Battery life could be better, But my dog does not leave the area anymore.
Response from SpotOn FenceMar 31, 2026
Thank you for your feedback. Should you have any questions or concerns, please reachout to the support team at [email protected]
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John P.
Mar 26, 2026
Rough two day shipping results
Recently bought two of the new Nova collars. Paid for two day delivery. Been five days and they're still not here. Not good. Other than that I have always been very happy with the service and support I've reveived.
Response from SpotOn FenceMar 26, 2026
Thank you for the feedback. We are excited for you to receive your Nova collars. Due to high demand, all Nova units ship from our facility within 10-14 days after purchase, as stated on our website. Once the order is fulfilled, it will be shipped via the shipping method you selected at checkout. If you would like an update on your order, please reach out to customer support at [email protected]
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