SpotOn Fence Reviews | Read Customer Reviews of spotonfence.com

SpotOn FenceReviews of spotonfence.com

4.2913 reviews
Pet Services
Manchester

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SpotOn Fence

About SpotOn Fence

SpotOn GPS Fence gives dogs the freedom to roam and owners the confidence that comes with truly reliable containment. Designed, engineered, and supported in the USA, SpotOn is the original GPS-powered virtual dog fence and continues to set the standard for accuracy, reliability, and performance.At the core of SpotOn is patented True Location™ GPS technology, which corrects for common GPS issues like drift and signal interference. With the launch of the new Nova Edition, that technology takes a major leap forward—leveraging best-in-class hardware, industry-leading accuracy, and all-new smart features to deliver even more consistent containment in real-world conditions, based on over 5 million hours of real-world dog movement data.Using the SpotOn app, you can create custom fences in minutes—no wires, no digging, no maintenance, and no subscription. Set boundaries as small as 1/3-acre or as vast as you need, even in remote areas with heavy tree cover. As your dog approaches a boundary, the collar delivers clear, fair alerts through tones and vibration that trigger precisely when they should. You can also track your dog’s location in real time, right from your phone.Backed by real human support, SpotOn is built for people who want dependable technology, thoughtful training support, and freedom that works in the real world.

SpotOn Fence (spotonfence.com) has 913 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: spotonfence.com
Website: spotonfence.com
Category: Pet Services
Location: Manchester
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SpotOn Fence reviews

913 approved reviews, newest moderated first

Debra S.
Jul 23, 2026
Exceeds Expectation
We have had our GPS fence for 8 months. It has been very easy to use and train our dog to. The training videos were very helpful. We are in a densely wooded area and the fence works well. There has been a little bit of drift in the fence line, but nothing problematic. I am truly surprised about how well it works for us and our very active dog who did not tolerate other methods of enclosure. We can leave him outside for several hours with little to no barking. He's usually sleeping on the deck when we get home.
Response from SpotOn FenceJul 24, 2026
Thank you for sharing your review and experience with the SpotOn collar. We are delighted to hear the collar provides your dog with the freedom to roam and the peace of mind for the whole family knowing they are safe. Should you ever have any questions or concerns, please reachout to us; we're always happy to assist.
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Edward C.
Jul 23, 2026
Totally Inadequate
1. The battery is totally inadequate. 2. There was an update sent out, but would never download onto my collar, despite following the instructions to the letter. 3. I can’t set up enough inclusion zones. 4. I’m looking at collars designed for Livestock Guard Dogs that are made to stay with a herd using virtual fencing, that will be substantially less expensive and do a better job.
Response from SpotOn FenceJul 24, 2026
We're sorry to hear you’ve had such a frustrating experience with your SpotOn collar. We’d really appreciate the opportunity to learn more about the issues you encountered with battery life, the software update, and Home/Keep-Out Zones, as we may be able to help troubleshoot or find a solution. We understand that every dog and property has different needs, and we’d be happy to discuss your specific setup. Please reach out to our support team 7 days a week at [email protected] or call 603-488-1504 M-F from 8 am to 5 pm and Saturdays 8 am to 12 pm EST. We would be happy to look into your specific setup while also answering any additional questions or concerns you may have.
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Raechel W.
Jul 23, 2026
Spot on works well
Spot on works well! With little trading, they stay in the yard.
Response from SpotOn FenceJul 23, 2026
Thank you for reviewing the SpotOn collar.
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H. M.
Jul 23, 2026
This collar is working very well for my…
This collar is working very well for my dog. I really like the activity feature so I know how much exercise he is getting on a daily basis.
Response from SpotOn FenceJul 23, 2026
Thank you for your review and feedback.
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pete N.
Jul 22, 2026
On off switch is terrible
On off switch is terrible. Also battery life while tracking is terrible.
Response from SpotOn FenceJul 23, 2026
Thank you for your review and feedback; feedback like yours truly helps improve the product over time. Tracking will use a significant portion of the battery if left on for an extended period. We recommend turning off tracking once the dog has been located. If you would like us to review your collar and ensure everything is working as intended, or if you have a few suggestions for improvement to the collar, we would love to hear from you. Please reach out to us 7 days a week at [email protected] or call 603-488-1504 M-F from 8 am to 5 pm and Saturdays 8 am to 12 pm EST.
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Amy B.
Jul 22, 2026
The collar works great and I love the…
The collar works great and I love the tracking app. It was easy to set up and the few times I reached out to customer service, they were all friendly and helpful!
Response from SpotOn FenceJul 23, 2026
Thank you for your review of the SpotOn collar.
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Penny G.
Jul 22, 2026
We have a very young active chocolate…
We have a very young active chocolate lab who is loving living in the country. With this fence she has her bounderies and loving it. She chased a neighbor's cat and stopped short even before the caution sound. She is one happy dog now.
Response from SpotOn FenceJul 23, 2026
Thank you for your review of the SpotOn collar. We are happy to hear you have found success with the collar and that it has allowed your Lab to live a life truly unleashed.
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James M.
Jul 22, 2026
We wanted to like the SpotOn and have…
We wanted to like the SpotOn and have tried diligently. It’s just too spotty with the line drift. It’s essentially unusable. We will be returning the collar
Response from SpotOn FenceJul 22, 2026
We're sorry to hear that SpotOn didn't meet your expectations. We understand how frustrating it is to experience GPS drift, especially when you're relying on the system to help keep your dogs safely contained. GPS drift is a natural occurrence, and we observe 3-9 feet of drift. We'd appreciate the opportunity to review your fence setup and experience with you before your return is finalized. Our Support Team may be able to identify adjustments that could help improve the fence performance in your specific environment. Please reach out to us at [email protected] or 1-603-488-1504—we'd be happy to help.
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