SpotOn Fence Reviews | Read Customer Reviews of spotonfence.com

SpotOn FenceReviews of spotonfence.com

4.2913 reviews
Pet Services
Manchester

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SpotOn Fence

About SpotOn Fence

SpotOn GPS Fence gives dogs the freedom to roam and owners the confidence that comes with truly reliable containment. Designed, engineered, and supported in the USA, SpotOn is the original GPS-powered virtual dog fence and continues to set the standard for accuracy, reliability, and performance.At the core of SpotOn is patented True Location™ GPS technology, which corrects for common GPS issues like drift and signal interference. With the launch of the new Nova Edition, that technology takes a major leap forward—leveraging best-in-class hardware, industry-leading accuracy, and all-new smart features to deliver even more consistent containment in real-world conditions, based on over 5 million hours of real-world dog movement data.Using the SpotOn app, you can create custom fences in minutes—no wires, no digging, no maintenance, and no subscription. Set boundaries as small as 1/3-acre or as vast as you need, even in remote areas with heavy tree cover. As your dog approaches a boundary, the collar delivers clear, fair alerts through tones and vibration that trigger precisely when they should. You can also track your dog’s location in real time, right from your phone.Backed by real human support, SpotOn is built for people who want dependable technology, thoughtful training support, and freedom that works in the real world.

SpotOn Fence (spotonfence.com) has 913 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: spotonfence.com
Website: spotonfence.com
Category: Pet Services
Location: Manchester
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SpotOn Fence reviews

913 approved reviews, newest moderated first

Todd L.
Jul 27, 2026
Quite responsive and quick dealing with…
Quite responsive and quick dealing with troubles I’ve had. Keep on!
Response from SpotOn FenceJul 28, 2026
Thank you for your review of the SpotOn system.
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Maureen C.
Jul 27, 2026
System works beautifully for my dog
System works beautifully for my dog. I would recommend to anyone!!
Response from SpotOn FenceJul 28, 2026
Thank you for reviewing the SpotOn system.
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Mike G.
Jul 27, 2026
EST customer service
EST customer service
Response from SpotOn FenceJul 28, 2026
Thank you for the review.
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Paul
Jul 27, 2026
I liked customer service when I called…
I liked customer service when I called but I had to call way to often. We did get almost everything straighten out the collar still gives my dog sores around his neck even if I change what side the prongs are on. This is the last thing to figure out.
Response from SpotOn FenceJul 27, 2026
Thank you for reviewing the SpotOn system. We are saddened to hear your dog is getting sore on his neck. A few things can cause this, one being moisture or water trapped between the dog's neck and collar from sweat, or if the area is not properly dried off after going for a swim or getting wet. Secondly, it could be caused by fitment; we reccomned being able to fit two fingers between the dog's neck and collar. Any tighter, and a pressure sore could form. Thirdly, and the most uncommon, are the contact points. Contact points have a trace amount of zinc in them that some dogs may be allergic to; if this is the case, we can provide titanium contact points free of charge to help futher reduce the likelihood of an allergic reaction. As always, the team is here for you and happy to help. Please reach out to us so we can further help diagnose what may be causing your dog to get pressure sores around his neck.
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Forrest / Kasidi A.
Jul 27, 2026
Love the collar and it works just as…
Love the collar and it works just as it’s supposed to but I just wish there was a mode that would allow my dog to stay within a hundred yard radius of my phone while I walk through the woods.
Response from SpotOn FenceJul 27, 2026
Thank you for your review and feedback. We truly appreciate it, as it helps the company to continuously grow. We are always looking for ways to improve the system and hope to bring a feature like this to the app in the near future.
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Lauren T.
Jul 24, 2026
I purchased two Nova collars for our…
I purchased two Nova collars for our two livestock guardian dogs, and I couldn't be happier with them. We haven't had a single issue with either collar, and the customer service has been excellent whenever I've had questions. Our 2 boys are still puppies and are still learning their boundaries, so these collars have given me incredible peace of mind. While I'm at work, I can open the app at any time, check their location, and know they're safe. That alone has made them worth every penny. I would absolutely spend the money again and highly recommend SpotOn to anyone looking for a reliable GPS fence and tracking system for their dogs.
Response from SpotOn FenceJul 27, 2026
Thank you for reviewing the SpotOn collar. We truly appreciate you sharing your experience. Should you ever run into any issues, need advice, or just want to talk with the team, we are here for you every step of the way.
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Marquie B.
Jul 24, 2026
Customer service is absolutely top…
Customer service is absolutely top notch! We had concerns with our collar and the connection and Spot On rectified it for us almost immediately! Our 100lb black labs completely respect the boundaries and the collar. We have just renewed our subscription this year. We have been using since 2022
Response from SpotOn FenceJul 24, 2026
Thank you for being a long-time customer and for providing a review. We are so happy to hear you have been loving your experience for the last four years. The team is here for you any time you need us and would be happy to help. Thank you for allowing us to provide your dog the freedom to roam and live a life unleashed.
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Peyton P.
Jul 23, 2026
SO HELPFUL!
Took awhile for them to respond but once I got a response they were quick to reply and so helpful!
Response from SpotOn FenceJul 24, 2026
Thank you for providing your feedback and review of the SpotOn collar
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