Bill C.
Works well.
Works well. No complaints

SpotOn powers small and midsize businesses with the digital tools they need to run and grow, supported by personal service and delivered at a fair price. A leader in fully-integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions which include marketing, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, stadiums and more.
SpotOn (spoton.com) has 594 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
Excellent

Administration & Services · San Jose, California
Excellent
594 approved reviews, newest moderated first
Bill C.
Works well. No complaints
Tiger Scooter R.
Great company super helpful in a lot of different ways! Spot on capital is also very smooth and easy to use. we have been with spot on a couple of years and we do love their service
Response from SpotOnJan 7, 2022
Thanks for the kind words! It's our pleasure to partner with you, and we appreciate you taking the time to leave a review.
MS
Excellent & Professional customer service. I’m really happy I switched to spoton they have great rate and great system processing and I had to call twice for help and they provide me with Solution fast and I enjoy using there dash board it has everything you need for your transaction info I will recommend spoton to everyone Thanks
Response from SpotOnJan 7, 2022
This is what we love to hear! Thanks for sharing this feedback with us.
Blake
Super helpful company, Jennifer our rep is hands down the best
Response from SpotOnJan 7, 2022
I'll make sure to share your kind words with Jennifer. Thanks for the kind review!
Morgan
We switched to SpotOn about 4 months ago. Overall we have been pretty happy with everything. There have been a few hiccups in switching, some are just issues to be expected when making a big change and some were unexpected. Having the online portal has made it convenient to be able to get batches, run cards right from our desks, and refunding customers. One of the biggest downfalls we have ran into is being able to run credits. We have to run credits from the online portal if it is a partial refund. You also can't run a refund on the portal if the card wasn't run through SpotOn originally, which was an issue when first switching because we had charged cards on our old processor before switching to SpotOn. Anytime I have had to call customer service or my sales rep to get things fixed, it has always been made right in the end and they are always friendly and helpful.
Jonathan D.
Thanks to Lee Chassy, we were able to switch our credit card processing to a company that cares about our small business. Straight forward pricing, easy to use online invoicing tool and they even included a e-marketing platform. Lee didn't just want to sell me their service, he genuinely cares about my business. Thanks Lee!
Response from SpotOnJan 7, 2022
Thanks for the awesome feedback, Jonathan! I'll be sure to pass your kind words on to Lee. We appreciate your business and are honored to partner with you.
Greg C.
Lee Chassy's customer service is top notch. He's been a great resource as we navigate the intricacies of the new loyalty system within our credit merchant services.
Response from SpotOnJan 7, 2022
Thanks for taking the time to leave a review, Greg! I'll be sure to let Lee know how helpful he has been. We appreciate your business and are honored to partner with you.
Watson's I.
Lee Chassy has been great throughout the daunting process of switching Point of Sale systems at my business. He is always available to help and very responsive!
Response from SpotOnJan 7, 2022
We appreciate your business and are honored to partner with you. I'll be sure to pass your kind words on to Lee!