Jose L.
VERY GOOD COMPANY TO WORK WITH
VERY GOOD COMPANY TO WORK WITH, ZERO COMPLAINTS, AND THE SPOT ON CAPITAL PROGRAM IS FENOMENAL.
Response from SpotOnNov 30, 2021
We love to hear this, Jose! We are happy to help you and your business.

SpotOn powers small and midsize businesses with the digital tools they need to run and grow, supported by personal service and delivered at a fair price. A leader in fully-integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions which include marketing, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, stadiums and more.
SpotOn (spoton.com) has 594 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
Excellent

Administration & Services · San Jose, California
Excellent
594 approved reviews, newest moderated first
Jose L.
VERY GOOD COMPANY TO WORK WITH, ZERO COMPLAINTS, AND THE SPOT ON CAPITAL PROGRAM IS FENOMENAL.
Response from SpotOnNov 30, 2021
We love to hear this, Jose! We are happy to help you and your business.
Virginia Auto G.
Very simple activation process. After getting email to access terminal, I was up and ready to manage billing in a few minutes.
Response from SpotOnNov 29, 2021
Thank you for your positive feedback, Ronny! We’re proud to help support you and Virginia Auto Guide.
Emmanuel
Spot on has been exemplary for our business there always available when any issues occur they take great care of all out POS needs
Response from SpotOnNov 29, 2021
That’s music to our ears, Emmanuel. Thank you for your feedback. We look forward to continuing to help you grow your business!
Michael P.
The P.O.S. system is functionable but can be difficult to options and not very user friendly setup....The customer service department is awful do not even call for help nobody has the answer you need and is always someone else's department it took 3 months after the system was installed just to get my spot on gift card order processed. So average might be a generous rating for setup but once you finally have it all going the way you want it is an O.K. system
Response from SpotOnDec 9, 2021
That’s not the experience we want you to have, Michael. Do you have any current asks out to customer service? We can make sure team members get in contact with you to learn more and try to rectify the situation.
Middle East M.
Great service from the representative thst helped me open the account with your services. Thanks for training them..
Response from SpotOnNov 29, 2021
Thank you for the positive feedback--we will be sure to pass this along to your AE! Small businesses are at the core of local communities and we’re proud to help support you and Middle East Market.
RSM C.
They provide a service for me but the only problem I have with them when you’re trying to call them no one seems to answer oh turn back your car but I have no problem with your business wise they hate my company a lot but the customer service and representative is hard to get through to them someone to talk to you and do the car thing that you want them to do but otherwise they have my five star
Response from SpotOnNov 29, 2021
Thanks for your feedback, and we are sorry to hear you've had trouble getting in contact with a representative. We'd love the opportunity to walk you through troubleshooting issues any time if you call (877) 814-4102 or email [email protected].
MGM Stone Fabrication I.
Great turn around.
Response from SpotOnNov 29, 2021
Music to our ears! Thanks for the shoutout, Mario.
Jan P.
Programing is not always complete. NEVER EVER receive a call back to bigger problems. Why is it sometimes I cannot go back in history, past a year for information? Staff unable to program a printer that was moved. They always say I need to buy a new one. I'd like to get a whole new system. This company is very flawed.
Response from SpotOnDec 9, 2021
We are sorry to hear about the issues you experienced. Have you been assisted yet? If not, please let us know and we will do our part to make sure the right folks get in touch with you. We want to make sure this situation gets rectified.