Traci
Top notch customer service!
Marquis is ALWAYS super friendly and helpful! Helps with changing prices, names, back of house or any issue I may be having. His service is top tier! He gets the issue resolved quickly.

SpotOn powers small and midsize businesses with the digital tools they need to run and grow, supported by personal service and delivered at a fair price. A leader in fully-integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions which include marketing, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, stadiums and more.
SpotOn (spoton.com) has 594 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
Excellent

Administration & Services · San Jose, California
Excellent
594 approved reviews, newest moderated first
Traci
Marquis is ALWAYS super friendly and helpful! Helps with changing prices, names, back of house or any issue I may be having. His service is top tier! He gets the issue resolved quickly.
Got Kids S.
I have reached out for help several times and Marquis is always polite and friendly . He is able to resolve any issue quickly. I appreciate his great customer service.
Morning R.
Spot on support is the best I’ve ever dealt with when dealing with POS companies. Marquis is extremely helpful and is always there to help no matter what the issue may be.
Response from SpotOnOct 14, 2026
Thank you so much for your feedback! We're thrilled to hear that Marquis is always there to help whenever an issue comes up. We know how many point-of-sale platforms are out there, and we're so glad he is delivering the best support experience for your business. We're all wishing you continued success!
Tyanna R.
I had an excellent experience with Natala DiNoto ! She went above and beyond to ensure our system was set up properly and met our restaurant’s needs. She was extremely organized, knowledgeable, patient, and attentive to even the smallest details. Her professionalism and dedication to providing exceptional customer service truly stood out. I sincerely appreciate all her help and support.
Response from SpotOnOct 14, 2026
Thank you so much for your feedback, Tyanna! We're thrilled to hear that Natala went above and beyond to ensure your point-of-sale platform was set up properly for your restaurant. We believe great technology is best when supported by real people who care, and we're so glad she delivered such organized and knowledgeable service for your business. We're all wishing you continued success!
Ali
Krystle Simms is the best! Always jumps on anything I need!
Response from SpotOnOct 9, 2026
Thank you so much for your feedback, Ali! We're thrilled to hear that Krystle is always ready to jump on anything you need. We believe great technology, supported by real people who care, can save you valuable time, and we're so glad she is delivering that level of service for your business. We're all wishing you continued success!
Nilka B.
My experience with SpotOn has been amazing. But what makes my experience more satisfactory is Krystle Simms. She is our account representative, and she is the best. Always willing to help and very reachable. She knows everything and addresses us every time we have questions. Her customer service is amazing.
Response from SpotOnOct 9, 2026
Thank you so much for your feedback, Nilka! We're thrilled to hear that your experience with SpotOn has been amazing and that Krystle is always reachable and ready to help answer your questions. We believe great technology is best when supported by real people who care, and we're so glad she is delivering that level of service for your business. We're all wishing you continued success!
Kasie F.
I cannot say enough wonderful things about Krystle and the service I have received from her. She goes above and beyond to help me with every single thing I need. She also makes the experience so easy and stress-free. She is patient, kind, knowledgeable, and always willing to answer my questions and make sure we are taken care of. It's rare to find someone who genuinely cares about helping their customers, but it truly has shown from beginning to end. Thank you so much Krystle, we appreciate you more than you know;)
Response from SpotOnOct 9, 2026
Thank you so much for your feedback, Kasie! We're thrilled to hear that Krystle goes above and beyond to make your experience easy and stress-free. We believe great technology is best when supported by real people who care, and we're so glad she is there to answer your questions and take care of your business. We're all wishing you continued success!
P B.
In today’s busy world we often time do not realize what position another person may be in and how we can help them, by just a little communication and guidance. Zach does an awesome job of following up and reaching out to make sure every possible angle or opportunity is offered at the available times in your experience with Anything he can handle. The follow up is great and it really makes a difference knowing someone really cares. Please offer kudos on our behalf for a job always well done to Mr Zach!! Best regards, Phee Bryant
Response from SpotOnOct 9, 2026
Thank you so much for your feedback, Phee! We're thrilled to hear that Zach has been providing such great communication and guidance. We believe great technology is best when supported by real people who care. We're all wishing you continued success!