SpotOnReviews of spoton.com

With Spot on we were able to send links to pay invoices online. The fees seemed reasonable, and the next day funding for payments received was excellent. We cancelled our account with SpotOn in order to use a merchant service that was more integrated with our POS system. Even the closing process was straightforward and accomplished without any drama. Thank you!

I am disgusted with AMEX to the point of not accepting any longer, HOWEVER jon did everything possible to help me with a fraudulent chargeback. His communication and guidance were fantastic- the outcome sucked and I will continue to fight it.

I own E&M Jewelry and today Iván Monroy was a big help He was patient and gave great customer service

para agradecerle sus servicio prestados hacia mi compania y agradeserle la buena atencion por el asesor ivan moroy roa auto parts solutions y more llc

Currently working with spoton and I can say that I am a satisfied merchant, great product and service from Ivan. Baja Flooring

Ivan great servic from best auto

Great platform! Spoton helped us a lot during the crux of the pandemic when we were switching our operations to online and to-go orders only. When dine-in started, we were able to manage our inventory better and training staff was relatively easy and simple. There were a few minor glitches but for most part it served the purpose. The online ordering option has been a boon and worked liked a charm for us. The reporting features are great.

I have had my ups and downs with SpotOn and had a rocky beginning but Michael M. and Michelle H. have definitely been the reason my experience with this POS system has improved tremendously. Whereas I could have given a 0 star review months ago but now because of them they both deserve beyond 5 stars. I give a 4 star review because there are things that I have yet to grasp - all aspects that are outside of Michael and Michelle's realm of responsbility (i.e. structure of Back Office and cosmetic-wise regarding the monitors). Besides that, any issue that I have had- I have received phenomenol customer service. THey both get back to me as soon as possible, find out how to address any issue and make sure the right people are contacted and always make sure I know that they are available when I need assistance. Michael came as our Success Manager within his first month of working on the job and despite his lack of experience with the company, he helped us more than any other person at SpotOn- some of whom have been there for years! He is consistent, precise, thorough and welcoming! Michelle came to us stopping by on her own time and continued to address issues that were long ignored and was determined to get these issues resolved and that meant working on her own time! She has literally gone above and beyond what we expected of her. Michael and Michelle, GET STUFF DONE! It is a pleasure working with these two! Hundred stars if I could for both!