SpotOnReviews of spoton.com

Fast service, great communication

Julia has been absolutely wonderful to work with -- responsive, patient, informative and really goes the distance to assist us in our various questions and needs!

James Clark is a smart and informative manager. Thank you, for helping me out with my application and updating the account information on my processing terminal. : )

If you ever get a chance to work with Annie Kamrin, you are in great hands! Anytime I need help with something for our SpotOn customer experience, Loyalty Program or data analysis Annie is always quick to response and incredibly easy to work with.

Beware !!!! of Spot On restaurant POS, If I can give them a 0 star I would. ....Look for another company due to this Company does not show any INTEGRITY what so ever. No one is on the same page constant run around and once you give them your bank account information, they will take out money that they are not intiteled to,they took out thousands of dollars out of my buisness account and when It was address due to realizing both our restaurants were affected just under 10,000 dollars taken out which we did finally get it back. What a unprofessional error on Spot on restaurants POS part. I can't imagine how much more money we would have lost if I would not have caught this error and I can't imagine how many other customers are affected that are not even aware how to catch a error like this. Well once Again, this company took money out of my account , and I was inconvenience and had to close a business account that I had going over 6 years because of this company. After I closed out my account with Spot On and closed my location of my business.The company did not close out my account correctly at end of April And it did not get closed till June, which is absolutely ridiculous and continued to bill me.They were not entitled to this money, and it's been since April and it has been a constant run around. Once you become one of their customers, they can care less about any issues you have or any concerns any errors they make. ABSOLUTELY NO INTEGRITY.

In terms of customer service and technology, Spoton, the company I use for payment processing, truly exceeds my expectations. Their commitment to providing support, especially from Ivan M, is outstanding. My questions were promptly answered and my concerns were quickly addressed by the helpful customer service team. Furthermore, thanks to their advanced technology, transactions are seamless, making payments simple and secure. Customers and businesses benefit from the company's dedication to staying current with the most recent developments in payment processing. Doing business with them is a true pleasure!

Jessica is the best!

Ivan Monroy has been a great help with navigating a new system. Very good company to work with.