Sportsman's GuideReviews of sportsmansguide.com

No rush to ship orders. Been waiting 6 days and still no tracking, i will not be back!

People always do reviews when they have problems but never do reviews when things are fine. I use 4 pay all the time and forgot to change my CC info on the sire when my card was stolen and cancelled. Of course I got an email from them stating my card was declined. I uploaded a new card, it was charged and then I called to make sure I still had 4 pay privilege. They had to get a underwriter or whoever to look at it and saw my history of perfect payment on at least $10K worth of items over 2 years and reinstated it. When I call them I can speak to agents pretty quickly and when I buy a firearm it arrives at the FFL in 2-3 days. Only problem I have with them is that they are always out of guns. Major guns too, Desert Eagle out of stock, Steyr Aug out of stock, FN five-seven out of stock, S&W 500 out of stock. I can keep going but the point is they have limited stock and don't resupply. When they are out, they are out. If they had inventory and replenished their stock I would give 4.5 stars if possible.

Used the 4 pay option 4x as part of the buyers club membership. My last purchase I had logged on and changed my credit card information for the withdraw of the 2nd monthly payment. Get an email 2 days after payment due date to contact them. They state the card was declined. Ask the card number. Its the wrong card. I give the new card which I ALREADY UPDATED ON THEIR WEBISTE. The next month, SAME THING. Finally I ask WHY all this confusion? Here they had the stupid response of the UPDATED CARD is only for my reference not sportsmans guides. Seriously? So guess what. Now they won’t let me do 4 pay. None of which was my fault. I changed a card number as they allow you to do because my original card was hacked and I closed it. I did what I should as a consumer. I changed my information so they got their monthly payment. And still I get the shaft. And customer service sucks. Never again.

Rude wrong bad

Always sold out,( and/or) out of stock on popular items especially firearms. Maybe it is because they do not have money to keep in stock or the common excuse of not having the space. If they have space for junk ammo like wolf or Russian bear crap, then why not space for quality items???

They sent the wrong item, then refused to give a refund. Customer service is nothing but BS runaround. Take your business to another company, you will thank me later. Read the 100's of other negative reviews on other sites. Do not patronize sportsmans guide, or you will regret it! They changed the ad so they could cover up mistake, that is different from my invoice. They refunded money after dozens of emails and complaints. Then tried to blame it on the vendor. The vendor didn't list the ad with the fake number. This company is a scam. Never do business with them again. Spent days fighting with them. If they screw you, tell them you want supervisor NOW, or demand vice president. They will pass you along to someone else. You need to go after them to get a refund, they will fight you every step of the way.

I ordered moccasins and paid for 3 day express delivery. 5 days later, no order. I emailed their customer service and was told they cancelled my order. Why? No explanation, just sloppy business.

Poor customer service-don't buy from Sportsmans Guide. Placed an order, items were damaged in transit and never delivered, SG did not contact me. After I called, I was informed they were out of what I ordered and would not substitute another item. Customer service agent did not care that I was unhappy, no apologies. Obviously a "low-end " type of business.