Sportsman's GuideReviews of sportsmansguide.com

Response from Sportsman's GuideOct 22, 2026

We are happy to hear that you had a great experience. It is wonderful to know that you enjoyed our great pricing and were pleased with the quality of your product. However, we appreciate you bringing the shipping delay to our attention. Delivering your gear in a timely manner is always a top priority for us, and we apologize for the longer wait time on this order. We share this feedback with our logistics team to help improve our delivery speeds. Customer Review Team

Response from Sportsman's GuideOct 22, 2026

We are happy to hear that you had a great experience. It is wonderful to know that your order arrived in a timely manner and that you enjoyed our competitive pricing. However, we appreciate you bringing the packaging to our attention regarding the individual boxes of shotgun shells instead of a full case. We understand how dealing with loose boxes can be a hassle, and we share your feedback with our fulfillment team to help improve our shipping methods. Customer Review Team

Response from Sportsman's GuideOct 14, 2026

That is certainly not the level of service you should expect from us, and we want to look into this right away. Please send your order details over to [email protected] so our team can check on the status of your remaining items and see how we can best assist you. Thank you for bringing this to our attention, and we look forward to getting this sorted out.

Response from Sportsman's GuideOct 13, 2026

Thank you for being a loyal customer over the years and for taking the time to share this feedback! We hear you loud and clear regarding packaging size. Using oversized boxes for smaller items is inefficient and creates unnecessary hassle, so we appreciate you bringing this to our attention. We will certainly pass this along to our fulfillment team as we work on optimizing our shipping choices. Thank you again for your long-term support, and we look forward to serving you on your next order!

Response from Sportsman's GuideOct 4, 2026

We are happy to hear that you had a great experience. It is wonderful to know that your items arrived right on time and that you are very pleased with the quality of your gear. We also appreciate your feedback regarding the overall delivery timeframe. While we are glad a two-week shipping window wasn't a dealbreaker for you, we know how important prompt delivery is and are always working to streamline our fulfillment process. Thank you for choosing us, and we look forward to serving you again on your next order! Customer Review Team

Response from Sportsman's GuideSep 30, 2026

We are really sorry to hear about your experience. While we are glad your order arrived quickly and undamaged, we understand your frustration regarding the malfunctioning video, the security warning, and the setup difficulties. We hold our product designs and safety guidance to high standards, so hearing about the assembly challenges and stability concerns with your tower is concerning to us. We would like to look into this and review options with you to help make things right. Please email us at [email protected] with your order number, and include "Attn: The Customer Review Team" in the subject line so we can assist you right away. Customer Review Team

Response from Sportsman's GuideSep 30, 2026

We are happy to hear that you had a great experience with our team and that your order arrived safely and in excellent condition. We truly appreciate your feedback regarding the shipping delay with FedEx and the missing bolt. We know how frustrating delivery hiccups and missing hardware can be, and we apologize for the inconvenience this caused. We’d like to review options with you to send out that missing bolt and make things right. Please email us at [email protected] with your order number, and mark your message "Attn: The Customer Review Team" so we can assist you right away. Customer Review Team

Response from Sportsman's GuideMar 30, 2026

We are happy to hear that you had a great experience with the ease of ordering and the quality of your first fuel can. We truly appreciate your patience regarding the missing items, and we are glad our customer service team was able to respond efficiently to get the remaining cans reshipped for you. While we understand that the shipping split was an annoyance, we are pleased that we could correct the error to your satisfaction. Customer Review Team