SpinLife.com Reviews | Read Customer Reviews of spinlife.com

SpinLife.comReviews of spinlife.com

4.11,230 reviews
Physical Aids
330 West Spring Street, Columbus, Ohio

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SpinLife.com

About SpinLife.com

We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.

SpinLife.com (spinlife.com) has 1,230 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Website: spinlife.com
Category: Physical Aids
Location: Columbus, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SpinLife.com reviews

1,230 approved reviews, newest moderated first

Starla W.
Aug 15, 2023
Took money but did not notify 3 month backorder
I ordered a shower chair for my husband who is a quadriplegic. There was NO indication online that the product was not available for 2-3 months. You were certainly willing to accept my payment but did not let me know of such. I have made 3 calls trying to find out about this chair. Now your rep tells me the manufacturer will not even guarantee Oct 30th!
Response from SpinLife.comAug 17, 2023
Dear Starla, We understand the chair you ordered from SpinLife is important to you. We work closely with our manufacturing partners to share the most accurate lead times with our customers. Unfortunately right now this item is on a backorder with the manufacturer, so it is listed on our website that it leaves the warehouse in 30-45 business days. We will continue to update you with its progress and send you the tracking once shipped. Sincerely, SpinLife Customer Service
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Cara B.
Aug 10, 2023
7 weeks to ship
We ordered a walker for our son, on June 29th, 2023. They took our credit card payment on June 30th, 2023. Despite occasional inquiries they didn't ship the walker until August 8th. It took 7 weeks from the purchase and payment date until we recieved the product.
Response from SpinLife.comAug 16, 2023
Dear Cara, We know the products you order from SpinLife are important to you and your family, we work closely with our manufacturing partners to share the most accurate lead times with our customers. We are sorry the walker you ordered was on a backorder at that time and did take some time before it was available to ship. We hope you are satisfied with your purchase and we look forward to serving you in the future. Sincerely, SpinLife Customer Service
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Margaret B.
Aug 9, 2023
Ease of purchase and speed of delivery
This is the first time I have done business with SpinLife and I am completely satisfied with my experience. I received my scooter today, it arrived on time and in perfect shape, no issues.
Response from SpinLife.comAug 10, 2023
Dear Margaret, We are pleased to hear that you had a very good ordering experience. We thank you for your purchase and we appreciate your five-star review. It is our hope that you will consider SpinLife for any of your future mobility needs. Sincerely, SpinLife Customer Service
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customer
Aug 6, 2023
A great service and product
You can work with a sales representative that can help you find what you need
Response from SpinLife.comAug 10, 2023
Dear Ruth, We are pleased to hear that you had a very good ordering experience and we appreciate your five-star review. We hope you are satisfied with your purchase and we look forward to serving you in the future. Sincerely, SpinLife Customer Service
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Lori H.
Aug 5, 2023
Literider Envy chair quote/purchase
The young man I spoke to was knowledgeable and very polite. He put together a quote and understood that I wasn't ready to buy right at that moment as I was still gathering funds. At no time did i feel pressured to buy immediately, which was a plus in my eyes. I have since been able to gather the remaining funds, placed the order using the quote provided to me, and expect delivery sometime next week. All in all, im very happy so far, well see if this level of happiness maintains when I get my chair.
Response from SpinLife.comAug 10, 2023
Dear Lori, We are pleased to hear that you had a very good ordering experience. We hope you are satisfied with your purchase and we look forward to serving you in the future. Thank you for your Five-Star review!! Sincerely, SpinLife Customer Service
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Jimmy G.
Aug 4, 2023
Was good but would be alot better if…
Was good but would be alot better if the battery lasted longer.
Response from SpinLife.comAug 10, 2023
Dear James, Thank you for your purchase and your Five-Star review!! Sincerely, SpinLife Customer Service
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Judith G.
Aug 4, 2023
Spinlife coming through again!
Ordering was simple online. Customer service contacted me to confirm correct item ordered Hope that item arrives soon. Second vehicle lift ordered from Spinlife.
Response from SpinLife.comAug 4, 2023
Dear Judith, Thank you for being a long-time valued customer of SpinLife. We appreciate your business and your five-star review! Sincerely, SpinLife Customer Service
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Mary K.
Aug 2, 2023
Easy access and buying
Easy access and buying
Response from SpinLife.comAug 4, 2023
Dear Mary, We are happy to hear you enjoyed your experience and that we are easy to do business with. We hope you are satisfied with your new Drive Medical Spitfire Pro SE scooter and we look forward to serving you in the future. Thank you for your Five- Star review!! Sincerely, SpinLife Customer Service
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