Katherine
Very bad experience
Salesman advised chair is portable - but not that it has to break into 5 pieces to accomplish that! He suggested I avoid paying for assembly and it not only arrived in many many pieces, but with a requirement that an authorized tech had to assemble it to keep the warranty in place. He put the wrong name on the shipping label and the wrong number to call when it was arriving, so it was 2 weeks later than promised. I recently called with an issue (since been resolved by someone not affiliated with SpinLife) but no one ever called back to help. It is hard enough to be 90 without having to overcome the problems created by Spinlife.
Response from SpinLife.comFeb 19, 2020
Katherine - I am sorry that you have had an unpleasant experience with your recent purchase. We want to ensure that your chair is operating properly; therefore we ask that you call us at 1-800-850-0335 as we have been unable to reach you.