spacetouch.comReviews of spacetouch.com

The service to the clientes, it’s exceptional. They gave the precise follow up to everything.

So far I’ve been using this product (Jupiter) for almost 2 months, and have not seen a change. I still use it 3 times a week, and was told this will replace Botox?! I would disagree, as I still have the lines and wrinkles. And it seems as though there is no satisfaction guarantee? Which for a pricey product, I find to be disappointed. Not worth the money!

I am so happy and grateful for spacetouch.com’s customer service. Jeanne is the one who helped me immensely. All responses were very timely and she stuck with me until I understood the information I was seeking. She helped me confirm that my warranty registration was activated on the two Jupiters and the EyeTech that I purchased in Waikiki while on vacation. And she got me the much needed instructions on how to use the Jupiter. This revived my opinion of SpaceTouch. What wasn’t good was I was mislead by the salesman and the technician who sold me the product. Its clear to me that they just wanted to make a sale. But they both sold me on a continuing relationship so I could use the to get the maximum results possible. I AM NOT complaining about the products but I had no prior knowledge of the Jupiter or how to operate it or use it with any product outside of the session I had with the technician. I wasn’t there to make a purchase, I was there to get a face treatment. When I communicated my questions after I got back from Wakiki I received no response. I would not have made the purchase without the promise of the hands on support to get me going. I panicked for a few weeks until I contacted support from the website. I am seeing some pretty amazing results even though I wasn’t using it exactly right. :-) Actually I was OVER using it! Thank you Jeanne and SpaceTouch for having awesome customer service online. Kathy

Jeanne was very helpful and checked back to be sure my problem was solved. Wonderful customer service! Cindy

My Jupiter device quit working and once I contacted Space Touch and sent in my warranty information and the product and the product was returned working like new. Thank you for the great service.

This is how I remember customer service, excellent. Replaced the machine and I am VERY pleased with their service. Polite, willing to help. This is among the BEST companies I have worked with in a long time. Thank You Space Touch for all your excellent service.

After 3 years of use, my Jupiter Space Touch was misbehaving. I was delighted to find that it has a lifetime warranty and has been replaced with a brand new boxed device. Communication via email was quick, responsive and I felt supported all along the way as it went from Australia to USA and back again, faster than I can get a package delivered within our own country.

Space Touch responded quickly and efficiently all three times I have needed them. Once I left my charger on a cruise ship and they sent me a new one. The other two times the device wasn't working and they promptly fixed and returned in a timely manner. Be sure and register your device; you won't be disappointed in the device or the service!