Karey C.
The customer service was amazing!
The customer service could not have been better. I needed my Jupiter to be replaced. The entire process, start to finish, was beyond fantastic. I am so excited I have my Jupiter back!!!

THE VISION.THE STORY.We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."
spacetouch.com (spacetouch.com) has 549 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Karey C.
The customer service could not have been better. I needed my Jupiter to be replaced. The entire process, start to finish, was beyond fantastic. I am so excited I have my Jupiter back!!!
Elizabeth B.
My whole experience has been amazing. This device help you to improve your skin. Anti aging and to keep your skin glowing. I highly recommend this product. Actually I recommend this to my sister and she got one. Plus the customer service is outstanding.
Debbie
Having purchased the Jupiter whilst on vacation I had no real idea if I was using it properly so I contacted customer service and Jeanne responded promptly. She provided me with in-depth instructions and information about the device and how to use it. Jeanne has given me confidence to use the device to its full potential and she replies to to queries straight away and continues to support.I know that I have a knowledgeable person able to help with any issues, Thank you Jeanne
Dawn W.
I bought my SpaceTouch unit about 2 years ago and sadly there was a malfunction to the top portion. I reached out and the customer service department was amazing and so responsive and helpful. Given the cost of the unit I expected no less but Jeanne went above and beyond with her assistance and follow through. Best customer Service I have ever had..hands down!
Maha
Best customer service Team! They handled my issue so promptly and had my device repaired and shipped back in less than a week! I live in Dubai and despite it being international, the customer service over the phone were incredible polite and efficiently via email. Thank you so much!! I’m so pleased to have a life time warranty with this service.
Clelia Z.
Hi it's me again, Clelia, after many weeks of emails with the Co-Owner of Space Touch and Eye Tech, and having to ship back the products to Hawaii at my cost, (a very hard lesson learnt). A product and service is only as good as the Owners word, and it seems it's not worth much, they did give me a credit but retained over $2000.00, DO NOT BUY THIS PRODUCT IT"S NOT WORTH THE MONEY
Response from spacetouch.comSep 14, 2026
Hello, if this issue has not been sorted out please email us at [email protected]
leigh H.
I love my spacetouch and thought I had broke it, but I reached out to customer service and they were able to quickly and efficiently help me. All good! Very impressed with the customer service.
Anderson, A.
My cable was broken on my space touch. I sent in the device with warranty, and they shipped a new one very quickly. Jeanne answers emails very fast and professionally.