Spa and EquipmentReviews of spaandequipment.com

Excellent customer service from all the staff.Gigi was on top to help mewith my equipment.Thank you so much.

I found Alex to be very patient, kind and informative as I was trying to decide if I should place my order with Spa & Equipment. Because of her it was an easy choice. SM

Good experience and will use again

I bought a massage table cart and it's the worst. Doesn't work, designed so poorly and the straps are too short to fit around any massage table. I can't use it.

i order an hair steamer almost two months ago and haven’t received item.. i called to get a refund and they keep giving me the run around! i will not support them at all!

Alex was extremely helpful and polite. I appreciate his help in assisting me with my order. I will continue to use Spa and Equipment in the future.

I ordered April 4th and still have not received my product. I've emailed them 4 times with no reply. I've gone into their website and did a 'chat' twice and they both told me I'd receive a phone call the next day and no call!

I am updating my recent negative review of S & E for the seemingly poor service & follow up to say that I received a call from Melanie @ Spa and Equipment, a customer service supervisor, apologizing for my experience & for the incompletion of an order that was 2 months old. I normally never write reviews & did not do so even thinking about receiving a call. But I did & I must say, she was extremely nice and willing to make an effort to make things right. She sent me a number of products to try (at no cost) for all the trouble I had experienced. She handled everything that day & said to contact her if I needed anything. Needless to say, this went a long way in restoring my confidence in the company. Thank you again Melanie for your kindness & for turning a negative experienct into a positve one. As a first time customer who spent quite a bit, I now feel comfortable re-ordering products from you again. I hope this review is helpful to those who read it. I would now recommend this company to others because they did go above & beyond to show great customer service! :) & after all that’s really what any of us want!:) 5 stars for excellent customer service!!