SoundbrightReviews of soundbright.com

I have been trying for days to talk to a support person. I am convinced that they do not exist. I called today at opening time of 9AM and was soon told that no reps were available for fifteen minutes. this is the worst support I have seen in my lifetime.

Chat and email is through AI and not helpful, was unable to speak directly with person on the phone. When attempting replacement of Soundbright Mini the rep. only wanted to credit me the half off amount paid, not half of the price that I paid for 2 sets. I do not think that AI understood.

Easy to adapt to and a very comfortable fit. I bought these for my roommate and he's happy with them. Thank goodness.

Very pleased with the hearing aids. They even work well in noisy environments. If I had a complaint, it would be the bluetooth could have a better range. When I walk away from the source, it cuts out after about 10'.

I chose Soundbright through Hear.com because I had read about their new technology, specifically to focus on conversations. I was pleased with the crisp delineation of speech sounds with the Horizon One I had purchased, as well as with the very reasonable price. At first I thought it was a partial payment; but no, that was the full price. I have been wearing hearing aids for about 10 years and appreciate the advanced technology in the Horizon One. Thank you, Soundbright and Hear.com you're doing a great job. God bless you all.

The service and support is the best!

The affordable price and they are FDA registered. I get crystal clear hearing and comfortable fit you hardly know you are wearing them. Worked right out of package that they were shipped in.

I'm looking into a set but not being able to talk to someone, not seeing much descent info about them and it looks like I can't get replacement cones, according to your part lists. I see much I like about them, but with the lack of descent support I think I have to go somewhere else. Was looking at the horizon one or pro