SoundbrightReviews of soundbright.com

I tried calling your help line 3 times today and couldn’t get through. I was told to either leave a voicemail or send a text. I’m unable to connect my hearing aids to my Bluetooth. I had all my stuff laid out to be guided through the procedure and couldn’t get anyone. I don’t know where I’ll be when you get back to me so it makes it very inconvenient to get help. Bad customer service

They were fast on the delivery of my hearing aids. They were ready to go right out of the box. They were easy to set up and the App. Is easy to understand and work. These are better than the ones that I bought from the hearing center where I paid a lot for them. I don’t think you can beat the price or the quality.

Consumer Reports gave it the highest rating for the lowest price unit of $250.00 and I am enjoying the use of it!!!

I love the blue tooth capabilities. The sound is clear. Not muffled or hollow.

Everything is working as promised. I have not tried all the setting yet but have changed the volume several times. The manual is very helpful.

I ordered the Horizon hearing aids from Soundbright in advance of an international trip so that I could stream audio and music from my iPhone and iPad during the long journeys. After four days of unsuccessfully attempting to get the devices paired to my phone I can say that their use of AI to troubleshoot my problems, coupled with videos that weren’t pertinent and support phone numbers that rotated to a different company (Hear), were all fruitless. When they finally offered to replace them I was sent a UPS Ground shipping label and told the replacements wouldn’t be sent until the old ones were received by them, and then the new ones would only be sent by UPS Ground. Since there were only 4 business days between their sending me a shipping label and my departure flight, there was no way it was going to happen in time. So I asked for a refund instead. My next hearing aids will definitely not be from this worthless company.

I've been aware of my hearing deficiencies for some time now. Recently I read an article in Consumer Reports on OTC and Prescription aids. The Soundbright Discovery aids were rated near the top of OTC aids in all categories. I decided to try them to see if they would work for me. I was amazed the difference they made immediately. Now, I have had a chance to wear them for several weeks , and I have found the adjustments that optimize the sound for me. The ability to independently adjust the right and left ears is necessary for me since I have fluid in my right ear, so and the optimum settings are different for each ear. I am very pleased with the overall results Soundbright has achieved in these very affordable aids. The solid construction and recharging case are a nice plus.

The Soundbright Mini was easy to use and worked remarkably well. Unfortunately, it stopped working after only two weeks. The company refunded the purchase price without problem. Curiously, however, the tax paid was not refunded (it usually is refunded by major retailers like Macy's or Walmart).