Claire H.
Last year I went to Richmond bc clinic
Last year I went to Richmond bc clinic, the receptionist was very rude bad attitude, because I told her im deaf i lip read you need to remove your mask, she refused and treated me like a child, wanted to charge me 50 to change the tiny tubing to ear mould, i walked out, made a complaint and the person that took the complaint didn't even say anything about the rude receptionist not removing her mask, just treated me like I wanted something forr free and offered free ear mould. I dont want it i been deaf for 56 years never ever had to pay 50 for a tiny piece of plastic....


