SoundbrightReviews of soundbright.com

I have not had the need to contact Soundbright’s customer service department, but I am confident customer service is their top priority. How, you ask? With reasonable maintenance, the hearing aids work every time I put them in my ears. Product reliability is the sincerest form of customer service IMO.

very easy shopping very easy check out, got just what I needed eith no problems, fast shipping, I would recommend them to everyone with a hearing problem.Azzie Hall

I have been using the Soundbright Horizon Plus OTC hearing aids for about three weeks now. They are exceptional hearing aids for not being prescription. They are better than my $2,000 prescription hearing aids. I had no problems setting them up and getting used to them. I would definitely recommend these aids as well worth the money and would definitely purchase them again. I appreciate the 45 day no risk guarantee.

So far they are working great. I just wish that with the initial purchase you would have sent the different sizes of ear inserts

Customer service sucks. They are refusing to give me an answer about my return. I have emailed at least a dozen times and all I get from them is a run around. I have contacted my credit card company and they are withholding my payment. I contacted the BBB. Don’t bother wasting your time or money with this company.

The website was easy to use and the description of each hearing aid had great details. The product itself is as good as prescribed hearing aids. It was well worth the price. I will definitely purchase my next hearing aid from Soundbright and tell my friends and families.

Thus far I have found my Horizon hearing aids easy to use. The sound quality is excellent. The iPhone app makes adjustments to volume and mode very convenient through a blue tooth connection. The hearing aids are easily and quickly cleaned and maintained. The response to questions is very good.

I bought the Horizon hearing aids, after trying several other brands of self help hearing aids. These are by far the best I’ve used. The fit is comfortable and discrete. They provide clear, articulate sound while suppressing annoying background noise. I’m very pleased with the affordable price, quality and service.