Soundbright Reviews | Read Customer Reviews of soundbright.com

Soundbright Reviews | Read Customer Reviews of soundbright.com

Soundbright reviews

251 approved reviews, newest moderated first

patseegers
Feb 18, 2022
I have gained more info from Kairey…
I have gained more info from Kairey again & I appreciate her help. I have been having an everyday problem with the left ear, the device keeps slipping out of my ear, so she has suggested new wires, I look forward to changing them. As I work with them in my ears all day I am still concerned about the ‘wind noise’ in my ears. I have it turned down to -6, but I still hear it.
Response from SoundbrightFeb 23, 2022
Hi Patricia! Thank you very much for taking the time to leave us an online review. We are very happy to learn that Kairey has been so helpful to you. I understand she went over the wind and noise programs and is sending you new receiver wires that will help as well. Please do not hesitate to reach out to us if you need anything. Happy hearing! - Sami, Customer Success Team
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Consumer
Feb 18, 2022
Very caring Representative
Noah was very patient in explaining how to use the heating sides and gave me many things I could do in order to maximize my experience. Hopefully they work out as I do like the hearing aides
Response from SoundbrightFeb 18, 2022
Hi! Thank you very much for taking the time to leave us an online review. We sincerealy appreciate the positive feedback about Noah. It makes us happy to know he was helpful to you and gave you tips to maximize your experience. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success team
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Robert K.
Feb 15, 2022
Very helpful
Very helpful. Answered my needs.
Response from SoundbrightFeb 17, 2022
Hi Robert! Thank you very much for taking the time to leave us an online review. We appreciate the positive feedback about our team being helpful and answering your needs. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success team
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Susan P.
Feb 14, 2022
Wonderful customer service
Jan has been wonderful by being so flexible with schedules. She was so enjoyable in her instructions and friendly.
Response from SoundbrightFeb 14, 2022
Hi Susan! Thank you very much for taking the time to leave us an online review. We sincerely appreciate the positive feedback about Jan and our services. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
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Robert H.
Feb 8, 2022
This was a follow up appointment for my…
This was a follow up appointment for my feedback on my hearing devices. Kairey Martell was very helpful in listening to my concerns in reference to the different environments and She accomplished with me on the phone. I can't say enough about Signia Hearing Devices and all the polite knowledgeable people at Hear.com.
Response from SoundbrightFeb 10, 2022
Hi Robert! Thank you very much for taking the time to leave us an online review. We sincerely appreciate the positive feedback about Kairey and our polite and knowledgeable employees. And we are thrilled to know our team was very helpful to you during your hearing aid journey. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
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David C.
Feb 8, 2022
The hearing aids did not fit me…
The hearing aids did not fit me correctly, nor did I see a positive improvement with them in my ears. Noah McIntyre worked with Page and I to make them work. Today I cancelled my order. I am retired from 50+ years of executive management at Motorola, Bell South and Legal Document Services in capacities of Regional Sales Manager to Vice President to President of my own Company. I know talent when I am in the presence of hugh talent. Noah McIntyre is very talented and was a pleasure was a pleasure in our experience. Thank you, David Comrie.
Response from SoundbrightFeb 10, 2022
Hi David! Thank you for taking the time to leave us an online review and voice your concerns. I am very sorry to hear that our hearing aids did not fit you or suit your needs. We appreciate the positive feedback about Noah and we are thrilled to hear that he was so helpful to you during this process. Should you wish to return to our services, our doors are always open to you! All the best, Sami and the Customer Success Team
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bob S.
Jan 19, 2022
Dedication, a positive reflection on your company.
Noah is and has been EXTREMELY patient and helpful checking in with us weekly to solve issues with the remote control for volume. He is very professional meeting his scheduled appointment times and getting to know his clientele and their individual situations. His personality and dedication is a positive reflection on your company.
Response from SoundbrightJan 20, 2022
Hi Bob! Thank you so much for taking the time to leave us an online review. We sincerely appreciate the positive feedback and are very happy to hear that you not only enjoyed our services but that Noah was so helpful in your experience with us. Please do not hesitate to reach out to us. Happy hearing! -Sami, Customer Success Team
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Pia S.
Jan 13, 2022
Very helpful
Very helpful, informative and in depth explanation of of the hearing aides work. Very helpful and smooth explanation of the app, how to use it and how to play around with the settings to suite my needs. All in all a wonderful experience, and I am very happy with my hearing aides.
Response from SoundbrightJan 13, 2022
Hi Pia! Thank you so much for taking the time to leave us an online review. We are very excited to hear that you had a wonderful experience and that you are happy with your new hearing aids. We sincerely appreciate the positive feedback. Please do not hesitate to reach out to us if you need anything. Happy hearing! - Sami, Customer Success team
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