Soundbright offers advanced FDA-registered digital hearing aids starting at $99 — no prescription needed, no audiologist appointment required.Every order comes with a 45-day money-back guarantee. If it's not right for you, send it back for a full refund.The reviews below will tell you the rest.
Soundbright (soundbright.com) has 251 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
soundbright.com
Website
soundbright.com
Category
Vision & Hearing
Location
Denver, Colorado
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 80% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Job well done! OJPatrick explained things well and I…
Patrick explained things well and I learned some adjustments on the aides. Well done.
Response from SoundbrightMay 17, 2022
Hi Doug! Thank you so much for taking the time to leave us an online review. We sincerely appreciate the positive feedback about Patrick and we are thrilled to hear that you have been learning more about your new hearing aids. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
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Richard B.
Kairey Mitchell was very helpful and…
Kairey Mitchell was very helpful and informative.
Response from SoundbrightMay 16, 2022
Hi Richard! Thank you very much for taking the time to leave us an online review. We sincerely appreciate the positive feedback about Kairey. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
MH
Michael H.
Very positive and informative phone…
Very positive and informative phone conversation today. Reviewed every concern that I had previously sent to the original salesperson. Agent promised to continue working with me to guarantee a good relationship with my expensive hearing aids.
Response from SoundbrightMay 12, 2022
Hi Michael! Thank you very much for taking the time to leave us an online review. We are thrilled to hear that our team is working hard to find the right solutions for you and make sure your hearing aids are working properly. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
JG
Jim G.
Good communication.
I had an easy conversation with someone who seems interested in my welfare. She was clear and made sure I understood her instructions.
Response from SoundbrightApr 25, 2022
Hi Jim! Thank you very much for taking the time to leave us an online review. We sincerely appreciate the positive feedback about our services and we are thrilled to hear that you enjoyed your conversation with our team. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
GL
Gerald L.
Unexpectedly shut down
We almost got it all but she run out of time. - I had gotten up but made a mistake and I shut things down and I lost the use of the vibe app. Eventually I will be happy when I get this back running.
Response from SoundbrightApr 15, 2022
Hi Gerlad! Thank you very much for taking the time to leave us an online review. I understand your appointment ran out of time before you could finish setting up the app. Please let us know if you need an additional appointment to help you through this. Happy hearing! - Sami, Customer Success Team
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LeeAnn L.
Phone Orientation for my new hearing aids
My phone orientation went very smoothly. I'm thankful that my daughter was here to help me. We got things set up and questions answered. I'm excited to start hearing better! Thank you so much!
Response from SoundbrightApr 12, 2022
Hi LeeAnn! Thank you so much for taking the time to leave us an online review. We are very happy to learn that we were able to get you set up and answer all of your questions. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
DO
Deborah O.
Thank you for helping my mom hear again!
Kairey was extremely nice and very accommodating to us regarding some issues we kept running into trying to make an appointment to get trained on using the hearing aids. She explained everything extremely well (very knowledgeable about the hearing aids, how to care for them, the warranty, plus more) and, also, forwarded a recap of everything that we went over which I appreciate very much.
The hearing aids are completely easy to use, along with the app, also. They are so small and inconspicuous that my friend thought they had fallen out of my mom’s ears! My mom no longer has to keep asking what someone is saying and doesn’t have to have the tv on an extremely high volume! Thank you so much, Kairey!
I’d, also, like to thank Derek, the sales person, who helped walk us through the sale to help us pick out the best hearing aids for mom’s needs. He was very knowledgeable about all aspects from the types of hearing aids available to helping us get a loan for my mom.
Response from SoundbrightApr 4, 2022
Hello Deborah! Thank you so much for taking the time to leave us an online review. We sincerely appreciate the positive feedback about our knowledgeable and friendly team, Derrick and Kairey. It makes us thrilled to learn about your positive experience and that the new hearing aids have been easy to use for your mom. Please do not hesitate to reach out to us if you need anything. Happy hearing! - Sami, Customer Success Team
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Robert B.
great help
I do not type, so in a word your guy was terrific!!!
Response from SoundbrightMar 17, 2022
Hi Robert! Thank you so much for taking the time to leave us an online review. We sincerely appreciate the positive feedback about your consultant. Please do not hesitate to reach out to us if you need anything. Happy hearing! - Sami, Customer Success Team
