Soundbright Reviews | Read Customer Reviews of soundbright.com

Soundbright Reviews | Read Customer Reviews of soundbright.com

Soundbright reviews

251 approved reviews, newest moderated first

Richard S.
Sep 20, 2024
Discovery Hearing Aids
Replaced my $5000 hearing aids with the Discovery. Have been wearing for 2 days and I'm happy I purchased. The instruction videos and manual are well done and easy to follow. The rechargeable batteries last all day so no more buying size 10's. Had one interaction by email with customer service and they handled my question well. Can't go wrong with the 60 day return guarantee.
Response from SoundbrightSep 23, 2024
Hello Richard, Thank you for sharing your experience! It's great to know that our instruction videos + manual made the setup process for your new Discovery hearing aids easy. We're happy to hear that our customer service team was able to assist you quickly. Knowing you feel confident with the 60-day trial makes it all the better. If you need anything else, we're here for you! Thank you for being a valued member of the Soundbright family -Team Soundbright
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Diane Wasserman S.
Sep 17, 2024
Top notch product and service
The price, the product and the customer service are top notch! Pricing was super affordable, product works well and better than expected, shipping is fast and free and their customer service responds quickly, politely and does their level best to come up with the best solution. Win-Win all the Way!
Response from SoundbrightSep 23, 2024
Hello Diane, We're thrilled to hear that you had a great experience with Soundbright's product, pricing, and customer service. It's wonderful to know that everything from affordability to shipping exceeded your expectations! Our team is always here to help. We truly appreciate your support and are excited to be a part of your hearing care journey. Win-win, indeed! 😊 -Team Soundbright
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Michael
Aug 13, 2024
My grandpa ordered these Soundbright…
My grandpa ordered these Soundbright hearing aids for himself after his first pair died. I helped him with the setup and adjustments. It was super easy and they connected to his phone. They look just like his old ones but way cheaper and they came straight in the mail. He definitely hears better with them so a win in my book
Response from SoundbrightAug 14, 2024
Hi Michael, it is so great that your grandfather is experiencing better hearing with Soundbright! Thank you for taking the time to write this review. I'm so glad that our online ordering, adjustments, and hearing aid setup was easy. If you need anything or have questions, please reach out! To better hearing, Hannah, Team Soundbright
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Doug
Aug 13, 2024
Soundbright hearing aids
I've been using the Soundbright Discovery for a few months, and they work surprisingly well for the price. The sound is clear, and I love that they're rechargeable, so I don't have to fuss with batteries. They're comfortable to wear all day and really help me hear conversations better.
Response from SoundbrightAug 14, 2024
Hi Dough, thank you for your review! We're thrilled to know that the Soundbright Discovery is providing a comfortable and seamless hearing experience at a great price! Here's to many more clear conversations in the future! Let us know if you have any questions-we're here to help. Thanks for being a valued member of the Soundbright family! -Hannah, Team Soundbright
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Saúl Mesa J.
Aug 7, 2024
It's been amazing using these…
It's been amazing using these Soundbright Mini hearing aids. I was concerned that the earbuds wouldn't fit my ear, but they sent me many different sizes to fit! They are way better that I don’t have to change the batteries and nobody notices them in my ears
Response from SoundbrightAug 14, 2024
Hi there, thank you for sharing your Soundbright story! I'm glad that you found the right fit in your ears and are experiencing better hearing without the hassle of batteries. Let us know if you have any questions-we're here to help. Thanks for being a valued member of the Soundbright family! -Hannah, Team Soundbright
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Keelie L.
Jul 15, 2024
Hanna made my experience a great one
Hanna made my experience a great one. She was very knowledgeable and answered every question I had with ease. Overall she had great customer service.
Response from SoundbrightJul 23, 2024
Hello Keelie, I'm so glad that I was able to provide you with the support you needed! I, along with the entire Soundbright team pride ourselves on great customer service. Please don't hesitate to reach out if you need anything else. Thank you for being a valued member of the Soundbright family. -To better hearing, Hannah (Team Soundbright)
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Consumer
Jul 8, 2024
Understanding my limitations and being…
Understanding my limitations and being able to communicate through someone else to me. I believe I know now what is necessary to really function with the new hearing aids. Beryl
Response from SoundbrightJul 10, 2024
Hi there, thank you for sharing your Soundbright experience! It's fantastic that you know what is needed now to enjoy better hearing and get the most out of your new Soundbright hearing aids. Let us know if you have any questions along the way! -Hannah, Team Soundbright
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Anna S.
Jul 5, 2024
Very pleased with the hearing aids so…
Very pleased with the hearing aids so far. I ordered them online on Amazon and they came right to my door. The customer service people responded quickly to my questions over email. Good price especially compared to more expensive hearing aids at the audiologist
Response from SoundbrightJul 5, 2024
Anna, thank you for choosing Soundbright! We're glad you appreciate our convenient and cost effective hearing aids. Our customer support team is always available to answer any questions you may have...now and in the future. All the best, Your Soundbright Team
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