SoundbrightReviews of soundbright.com

Easy to put in ears

I placed an order with SoundBright last night thinking I would not be charged until 45 days was up. I was charged instantly. Have been trying all day to reach someone and have found that to be next to impossible. The website says they respond fastest via text, so I texted. They said someone would be with me in a "jiffy." That was 3 hours ago. If THIS is their customer service with a new customer, I would hate to think what it would be like for others. At this point, I do not want them and will send them back the same day I get them.

DO NOT BUY THESE HEARING AIDS!!!!!!!!!!!!!! Purchased july 2024 befor 60 days was up battery would only last 8 hours. contacted company they said I would have to send them back and I did. get second set they said delivered Sept 19th but I did not have them yet was almost the end of the month rep told me for my trouble I got extended warranty until the end of 2024. Now again the left device just quit, I have had enough and wanted a refund thru email. Rep responded no refund that I was way out of trial period, so now I am screwed for a refund so they said they would replace them under a year warranty. I am totally stuck I was told by their rep in good faith but now they won't honor what I was told! I paid 329 bucks for nothing this is the second time that I have a problem and The company just wants to turn their back on my! Don't be fooled by their ads because it is Not True!

One of my hearing aids doesn't work and hasn't for several months. I've tried to reach Sound Bright but haven't heard back from them. I shouldn't have to continue to pay for half a product.

lost my charger case with one hearing aid cant find it ?? Options?? help please

I wore them today and by noon I couldn't hear anything. People were speaking to me and I could hardly hear them. I want to return them for a full refund.

Let me start off by saying I have profound hearing loss. I had a pair of very expensive hearing aids over $5000 and while I was sleeping, my dog chewed them up. It was really my fault for falling asleep with Them in. Cut to the Chase. I had very low expectations for these hearing aids as I was told the next thing for me would be a cochlear implant. I had very low expectations for these hearing aids because of my profound hearing loss. I am remarkably impressed at how well I can hear with the discovery. It took me a couple of days to get them dialed in but I messed around with different ear pieces and programs/volumes and they work very well. For the price, I would give them a 10 out of 10. I'm extremely happy with the choice I've made and so thankful that I can hear again. I went over six months with no hearing aids at all, and my iPhone would transcribe what people would say to me.

Everything about my experience with Soundbright09/18/ was pleasant and professional and the hearing aids performed beyond my exspecation