Montreal
I’ve been greatly satisfied
I’ve been greatly satisfied
Response from SongtrustSep 27, 2024
Hi Montreal! We're so glad to hear that you've been satisfied with our services. Thanks for being a part of the Songtrust community!

Songtrust is a tech-driven global music publishing administrator used by indie / DIY music creators all over the world to collect the royalties that their songs earn from streaming, sync, and social media.We register your songs directly with collection sources in every country and territory where they’re being played. Doing this yourself would be a full-time job: not only registering your songs with dozens of sources around the world, but also tracking down your royalties with each of them.When you simplify your administrative work with Songtrust, you can spend more time making music.Register for Songtrust
Songtrust (songtrust.com) has 650 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Montreal
I’ve been greatly satisfied
Response from SongtrustSep 27, 2024
Hi Montreal! We're so glad to hear that you've been satisfied with our services. Thanks for being a part of the Songtrust community!
Jonathan
Songtrust is affordable and their support team is great!
Response from SongtrustSep 27, 2024
Thanks for the review, Jonathan! Great to hear that our support has been helpful to you. Have a great day!
Paul
As an artist or rights holder based outside the USA, dealing with music royalties can be a complex process, especially when it comes to international administration. Unfortunately, my experience with Songtrust has brought to light some troubling issues regarding their handling of royalties earned in US dollars. Songtrust, a prominent music royalty administration service, is supposed to streamline the process of collecting and distributing royalties worldwide. However, my experience has revealed a significant shortcoming in their approach, particularly concerning the treatment of royalties earned in US dollars. Despite providing Songtrust with detailed domiciliary bank account information for the direct receipt of royalties earned in US dollars, the company has repeatedly disregarded this instruction. Instead, they have converted the earnings into local currencies before sending them out. This not only goes against the explicit request made but also results in the collection of their tax percentage in US dollars. Consequently, this practice has led to a noticeable shortfall in the royalties I’ve received, impacting my earnings negatively. Such handling of royalties is both frustrating and unfair. When working with an international service, it is reasonable to expect that they would respect the specifics of how you wish your royalties to be managed and distributed. Songtrust's failure to adhere to these instructions not only disrupts the financial expectations of their clients but also raises concerns about their commitment to fair and transparent practices. The conversion of earnings into local currencies, coupled with the tax collection in US dollars, seems to be an oversight or possibly a systemic flaw in Songtrust’s processes. This situation feels like an act of negligence or, at the very least, a serious mismanagement of international royalties. The short payment of royalties due to these issues is not just a minor inconvenience; it affects the financial stability and trust that rights holders place in Songtrust. In summary, while Songtrust presents itself as a solution for global music royalty distribution, its handling of international royalties, particularly for clients outside the USA, needs substantial improvement. The disregard for specific instructions regarding currency handling and the resultant short payments in royalties suggest a need for more careful and client-focused management. As it stands, Songtrust’s approach appears both unfair and problematic, warranting serious reconsideration for those who depend on accurate and respectful administration of their earned royalties.
Response from SongtrustOct 25, 2024
Paul - thank you for taking the time to share your experience with us. We sincerely apologize for the difficulties you've faced regarding the management of your royalties, particularly in relation to currency conversion and the processing of your instructions. We acknowledge the frustration caused by the conversion of your earnings and the impact it has had on your financial expectations. The Internal Revenue Service (IRS) mandates that employers or payers (Tax Withholding Agents) withhold a portion of payments made to non-U.S. citizens or non-residents performing services within the U.S. Known as non-resident alien (NRA) withholding, this amount is remitted to the IRS, to be applied towards the payee’s annual income tax obligation. At Songtrust, we aim to provide a seamless experience for artists and rights holders worldwide. We understand that handling international royalties can be complex, and we appreciate your feedback as it highlights areas where we can improve.
Alexander R.
Good job guys!👍
Response from SongtrustAug 26, 2024
Thanks for leaving this 5-star review, Alexander! We appreciate your support and kind words. Have a great day!
Geremy
I'm still expecting to see how good Songtrust is to me. I gave it 4 stars because I successfully completed the registration and also a song I written it was a easy process.
Response from SongtrustSep 27, 2024
Hi Geremy! Thank you for the positive review. We strive to make the registration process as easy as possible for our clients so we're glad to hear about your experience so far. If you have any questions or concerns regarding your account, don't hesitate to reach out to our Client Support Team at https://www.songtrust.com/contact-our-team. Thanks again!
Norbert P.
straightforward. it was working and it was easy
Response from SongtrustSep 27, 2024
Hi Norbert! We really appreciate the positive feedback. Great to hear that we've made the music publishing process easy for you!
JAIME
Easy way to do it.
Response from SongtrustSep 27, 2024
Hi Jaime, thanks for your review! We're happy to hear that, thanks for using Songtrust.
Diego
My estimate and amount i received was 500 short of the grand total
Response from SongtrustOct 10, 2024
Hi Diego! Thank you for reaching out and bringing this to our attention. We appreciate the opportunity to clarify any confusion regarding your payment. As communicated in our emails with you, the difference in the amount you received is due to the additional 5% fee applied for early payment. If you have any further questions or need additional clarification, please don't hesitate to contact our Support team. We're here to help!