SongtrustReviews of songtrust.com

Error code 400. Can't log in to account. This is SCAM. Do not use Songtrust, they are highly untrustworthy. You will end up depositing 100 USD, only to lose access to your account.

Why i can't log in & appear Error 400.

Won't even allow me to register my song saying my date of birth is wrong and ipi number and won't even agree to a refund

I have songs that have been uploaded for submission for 3 years and are STILL under review or in the 1st phase to claim ANY royalties. It's ridiculous and unacceptable. I know I'm not the only one, sounds like Songtrust NEVER has a solution.

Quick and painless

Customer Support was very useful. Took a bit longer to get a response relative to similar music industry services. Overall very good though.

Paid for their Publisher services and their setup requires you to move from PC to your Mobile device for Verification before you can even use your account. it's been months and their Selfie verification process has not worked it shows me in a circle and never processes the information. I stared into the damn phone selfie camera for 35 minutes the last time I attempted this. I reached out to customer support twice on this and have been told the same thing they cannot help me or refund my $100 something I paid for the years service. This company is a complete scam and not trustworthy. I am writing this review as I cannot even use their contact form for support at this time it states the CAPTCHA failed when one never shows up so I cannot even submit the form. PS. Data of Experience has been the last 3 months.

I’ve had a very frustrating experience with Songtrust. I originally paid around $100 for my account and had a writer registered. Later, I asked Songtrust to remove my songs from their service. When I recently wanted to add new songs under another artist alias, I found that my writer profile had also disappeared. I assumed I needed to add a new writer, so I paid another $100 using the same writer details. The writer initially appeared to be going through the approval process, but when I logged in again, my account suddenly showed 0 writers. The profile was gone again, and I did not receive a refund. Trying to contact support made the situation even worse. Their support page tells you to fill out a support form, but the form does not even appear on the page, so there is seemingly no way to submit it. I eventually had to find another way to contact them and send an email, but they still haven’t responded. At this point, I’ve paid for a writer that has disappeared from my account, received no refund, and have been unable to get proper support. This needs to be resolved, and I expect the $100 charge to be refunded if the writer cannot be restored.