Songtrust Reviews | Read Customer Reviews of songtrust.com

SongtrustReviews of songtrust.com

4.0650 reviews
Video & Sound
155 Avenue of the Americas, New York, New York

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Songtrust

About Songtrust

Songtrust is a tech-driven global music publishing administrator used by indie / DIY music creators all over the world to collect the royalties that their songs earn from streaming, sync, and social media.We register your songs directly with collection sources in every country and territory where they’re being played. Doing this yourself would be a full-time job: not only registering your songs with dozens of sources around the world, but also tracking down your royalties with each of them.When you simplify your administrative work with Songtrust, you can spend more time making music.Register for Songtrust

Songtrust (songtrust.com) has 650 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: songtrust.com
Website: songtrust.com
Category: Video & Sound
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Songtrust reviews

650 approved reviews, newest moderated first

Tressly S.
Sep 2, 2024
Terrible service
I started songtrust in 2023 and my songs didn’t update til 2024 and I messaged them about collecting my missing YouTube royalties and got no response and issue is still not fixed smh
Response from SongtrustApr 1, 2026
Hi Tressly, thank you for sharing your experience. We're sorry to hear it's been frustrating. We understand how important it is to have your songs registered and your YouTube royalties collected promptly, and we can see why the delays have been discouraging. It looks like any outstanding issues with your YouTube claims have since been resolved. Please reach out to our Support team directly should you have any other questions about your song registration and collections. We're committed to getting this right for you.
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Chung W.
Aug 30, 2024
It was pretty easy but I had a bit of a…
It was pretty easy but I had a bit of a struggle with a few things mostly because it was my first release. I need to reach out to customer support and make sure they are NOT collecting form YouTube since my distributor is selected to collect those royalties. Will be reaching out in a few moments. All and all I’m very happy
Response from SongtrustSep 20, 2024
Hi Chung! We're glad to hear you're happy with Songtrust so far. Regarding YouTube collections, please note that typically your distributor is only collecting YouTube royalties generated on the recording side. This does not conflict with Songtrust's collection of YouTube royalties generated on the publishing side. We definitely recommend looking into the terms of your collection from YouTube with your distributor, before opting out of Songtrust's YouTube claims. Thank you again for the positive review!
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ARMANDO
Aug 30, 2024
Adding songs was simple but confusing
Adding a song: Was simple but a little complicated. When adding songs The red at the bottom faded to a light red. Being the first time I've done this, It didnt give me any direction. For example it should say something to the effect to check dash board/manage songs. Then click on Title to add recordings.
Response from SongtrustSep 27, 2024
Hi Armando! We're sorry to hear that you had some trouble adding a song to your account -- we'll be sure to share this feedback with the team. We strive to make our product as user friendly as possible. Should you have additional feedback that you'd like to share in the future, please don't hesitate to reach out to our Client Services Team: https://www.songtrust.com/contact-our-team
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manuel d C.
Aug 30, 2024
Muy buenos paró yo no sé mucho poco a…
Muy buenos paró yo no sé mucho poco a poco ustedes me ayudan
Response from SongtrustSep 20, 2024
Hola Manuel, nos alegra saber que te hemos sido de ayuda. Si tienes alguna pregunta, no dudes en visitar nuestras preguntas frecuentes en español (https://help.songtrust.com/knowledge/spanish) o contactar a nuestro equipo de soporte utilizando nuestro formulario (https://www.songtrust.com/contact-support).
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Jose L.
Aug 30, 2024
Good
Good eficiente
Response from SongtrustSep 27, 2024
¡Hola José! Nos alegra saber que has encontrado nuestros servicios eficientes. ¡Nos encanta tenerte como parte de la comunidad de Songtrust!
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Mahmoud
Aug 29, 2024
Regarding the $112,000 hold on the…
Regarding the $112,000 hold on the $130,000 collected on our behalf, there has been a recent development. Three weeks ago, someone contacted me for verification and froze my account. A response on Trustpilot stated, "Hi Mahmoud, thank you for sharing your feedback. Our team has emailed you about your account and royalty status. Please refer to your email for details." However, the royalties are still on hold. We have taken legal action against them and have provided Songtrust with the necessary court documentation. I advise others to steer clear of this company as they have failed to release payments, provide adequate customer support, and appear to be a subsidiary of Downtown created to take advantage of independent songwriters. We will continue to post here until you return the money you took.
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Sirbu
Aug 29, 2024
Good opportunity to get our royalties
Good opportunity to get our royalties! thanks
Response from SongtrustSep 27, 2024
Hi Sirbu! Songtrust's goal is to assist creators in collecting all the global publishing royalties they are owed, so we're thrilled to help do that for you. Thanks for the positive feedback!
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Ismael
Aug 28, 2024
Super contento con el servicio
Super contento con el servicio
Response from SongtrustSep 27, 2024
¡Hola Ismael! Gracias por la reseña de 5 estrellas. ¡Esperamos que sigas satisfecho con nuestros servicios!
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