SongtrustReviews of songtrust.com

Response from SongtrustOct 27, 2025

Hi Tugay, thank you for taking the time to leave this review. We understand your desire for updates and appreciate you bringing this to our attention. You can view the status of your songs by going to the "songs" page in your account. If you hover over the icon by "Monitoring" you can view more details about each song individually and what phase it is in during the registration process. Your songs are currently in the 'Monitoring' phase. This is a crucial step of the song journey when our technology uses the ISRC information you provided to actively track your songs' performance on a weekly basis and alert our team immediately when earnings are ready for collection in various territories. We want to assure you that your request has been assigned to one of our dedicated Client Services team members. They'll be in touch directly to answer any specific questions you may have about this song status. Thanks again for your feedback and for trusting Songtrust with your publishing.

Response from SongtrustApr 2, 2026

Thank you for this positive review, Calvin! We are proud to be your publishing partner and are very happy to hear you believe we can help further your career. Thanks for using Songtrust!

Response from SongtrustApr 2, 2026

Hi Tremayne! We strive to provide exceptional publishing royalty collection services to our diverse client base of songwriters, producers, and publishers, so it's great to hear this from you. We hope to be a part of your music career journey for many years to come!

Response from SongtrustApr 2, 2026

Hola Pedro Alexander! Muchas gracias por sus comentarios positivos sobre nuestro proceso de registro. Lamentamos saber que nuestro soporte no cumplió con sus expectativas, pero tenga en cuenta que nos esforzamos constantemente por mejorar y esperamos superar sus expectativas la próxima vez que se comunique con nosotros. Puede contactar a nuestro equipo de servicios al cliente en cualquier momento en [email protected]. ¡Gracias por ser un miembro valioso de la comunidad Songtrust!

Response from SongtrustOct 20, 2025

Hi Chukwudike, Thanks for bringing this to our attention! It looks like your request was sent over the weekend and we acknowledged your request this morning during our regular business hours. Your request has been assigned to one of our dedicated Client Services team members and they will be in touch soon. It is likely an issue with your cookies and cache on the browser you are using -- our Product team recommends clearing your browser history and that usually does the trick! Thank you for your patience while we work to resolve this for you and our Client Services team will be in touch.

Response from SongtrustApr 2, 2026

Thank you for this positive review, Oscar! So happy to hear that we've met your expectations. If you run into any issues with your account, please don't hesitate to reach us at [email protected]. Have a great day!

Response from SongtrustApr 2, 2026

Hi Vitaliy! We strive to provide accurate and transparent royalty reporting to our clients, so it's great to hear this from you. Thank you for being a valued member of the Songtrust community!