Solutionbased Reviews | Read Customer Reviews of solutionbased.com

Solutionbased Reviews | Read Customer Reviews of solutionbased.com

Solutionbased reviews

269 approved reviews, newest moderated first

Susan R.
Apr 8, 2026
Quick fulfillment of order
Received exact product ordered quickly.
Response from SolutionbasedApr 8, 2026
Thank you for your order, we appreciate the kind words and are glad everything arrived quickly and exactly as expected!
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Judith B.
Apr 5, 2026
Prompt delivery
Prompt delivery, far superior product than the original standard version.
Response from SolutionbasedApr 8, 2026
Thank you, we’re glad to hear the delivery was quick and that you’re enjoying the product even more than the original!
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Customer
Apr 4, 2026
Quick and easy
Quick and easy
Response from SolutionbasedApr 8, 2026
Thank you, we’re glad it was quick and easy. We Appreciate your support!
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Cathy S.
Mar 29, 2026
A quality piece
A quality piece, heavy duty, love it! Quick shipping as well.
Response from SolutionbasedMar 30, 2026
Thank you for the kind words! We’re glad you’re happy with the quality and durability, and that it arrived quickly. We appreciate your support and hope it serves you well for years to come.
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Ilyce
Mar 24, 2026
I'm so happy!
I'm so happy that my brother was able to find this site to buy shower chair parts instead of buying a whole new chair. The delivery was good and no problems at all. I would recommend this site to my friends and family.
Response from SolutionbasedMar 24, 2026
Thank you for the kind review. We’re so glad you were able to find the parts you needed instead of replacing the whole chair. It means a lot to hear everything arrived smoothly, and we truly appreciate your recommendation.
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James
Mar 23, 2026
Determining the exact parts…
I struggled determining the exact parts I needed for my nephews repair, but Emmanuel made the effort to through email and text making it possible.
Response from SolutionbasedMar 24, 2026
Thank you for the kind words. We’re so glad your brother was able to find the parts he needed without having to replace the whole chair. We truly appreciate your recommendation.
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john S.
Mar 22, 2026
Expensive shipping cost
Part availability and customer service are good. Part cost is high, but I expect that in the DME world. What I don’t expect is high shipping cost AND it taking 10 days for parts to get to me. They should either charge less for shipping and tell me it’ll take 10 days, or charge me $40 and get the parts to me in 2-3 days. Using a broken shower chair 4 times is really taking a risk for injury, but few of us have a backup shower chair to use!!
Response from SolutionbasedMar 22, 2026
Thank you for your feedback. We’re glad to hear that part availability and customer service met your expectations. We did ship your order the same day, and we apologize that FedEx took 8 days to deliver it. Unfortunately, once the package leaves our facility, we do not have control over carrier transit times. We understand how important these parts are, especially when a shower chair is not functioning properly, and we appreciate you bringing this to our attention. Your feedback is helpful as we continue to review our shipping options and communication.
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John G.
Mar 21, 2026
The representative made it very easy…
The representative made it very easy for me to order my part and it arrived quickly.
Response from SolutionbasedMar 22, 2026
Thank you for the kind review. We’re so glad our representative made the ordering process easy and that your part arrived quickly.
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