RIIMIC
My first time with your company
My first time with your company. I ordered a pair of shower stools and they never got shipped. No one said why until I called. Then I got an agent who was very helpful and processed a new order albeit a much higher price. I oped the boxes today and the stools are gorgeous!
Response from SolutionbasedJun 15, 2026
Thank you for sharing your experience. We sincerely apologize for the initial shipping issue and the lack of communication regarding your order. That's not the experience we strive to provide. That said, we're glad our team was able to assist you and get everything resolved. Most importantly, we're happy to hear that your shower stools arrived and that you love them. We put a great deal of care into the design and quality of our products, so hearing that they are "gorgeous" means a lot to us. Thank you for giving us the opportunity to make things right, and we truly appreciate your business. We hope you enjoy your new shower stools for many years to come.


