SolutionbasedReviews of solutionbased.com

My Shower Buddy cushion became damaged by over inflating the air when pumping. I called and the technician immediately had me sent a substitute cushion and notified me that they are working with Roho cushion on a new model. I am very excited about that and pleased with the service I am getting from Shower Buddy

Quick shipping and durable products.

The shower chair did not adjust as described and is a little too tall. It should be for someone 5'10" or taller. My husband is 5'9" and it is uncomfortable for him to try to push up and back to be seated properly. The chair is sturdy and works well. Customer service helped me to get the standard legs with casters at a good price in case I need to take off the big wheels to make the chair lower. It would have been much cheaper if we had not ordered the chair with the big wheels .

The cable worked great!!!! The chair is like new. Thank you,

This bath seat is a game changer. I am dealing with a leg injury and I love hot baths, especially on cold nights. I could get into the bathtub, but was re-injuring myself pretty much every time I struggled to get out. This seller has been amazing. They sent the chair already assembled and fully charged. All you have to do is put it in the bathtub. Folded up, it is remarkably small, so this is easy to do. Well it was a bit of a struggle, I managed to take it upstairs by myself with a leg injury. Customer support has been fantastic. I was confused because I had directions on assembling the seat and couldn’t figure out how to do it because the seat was already assembled. I emailed customer service and got a response within a couple of hours. Since the seat arrived fully charged, I managed to misplaced the charger after a month of use. Of course, the day that I ordered another one, I found it. The seller was very pleasant about it and canceled the order.

Great product and a great group of people to work with.

I've had the chair for about one year. One of the wheels broke off and just prior it was leaking a black oily substance. There is also some rust on the wheels. The chair has been very useful in bathing and transferring. I purchased another SB6c recently that is working well. I just wonder if the same thing will happen again. I believe there is a warranty on the chair but I needed it and did not think the warranty.

It was nice it was in stock. And shipped right away.