Carol Anne H.
I am a Realtor that has nover used…
I am a Realtor that has nover used Sold.com and recently sold a home that they must have sent out as a referral to agents (I did not receive one) I did receive a referral for the property from an agent that called me to assist her Mother. After closing I received an invoice from Sold.com (out of the blue) demanding payment and now has sent to collections. They have my borker as a broker I worked for 6 years ago and no documentation stating we are under agreement. THIS IS A SCAM!!! I have continually sent docmentation support my side of the the issue, now they would like $349.00 to "Settle" the case. I have never worked with them BEWARE AGENTS!!!!
Response from SOLD.comOct 19, 2025
Hi Carol, thank you for sharing your feedback. While rare, situations like this can occur when one of our referrals is passed internally to another agent in the same office which appears to be what happened in your case. All that’s required to resolve these matters is simple proof that the client was obtained through your own efforts rather than from our referral. Once that documentation is received, we immediately close the case. In fact, our records show that on 10/10/25 we received your supporting proof and have already resolved this with the collections company, no further action or payment is being pursued. We only escalates an account to collections when repeated attempts to reach the agent go unanswered. So we had to do that in this case to ultimately get the proof we needed. Unfortunately, we must take protective measures in certain cases because we have encountered instances where agents closed referrals from us without honoring the agreed referral fee. When agents respond and provide clarification, as you did, the matter is promptly cleared. We appreciate you taking the time to resolve this with us and regret any frustration caused by the process.