Diana Lish M.
Excellent!!
Excellent!!
Response from Solace HealthJul 17, 2026
💚 💚 💚

Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Diana Lish M.
Excellent!!
Response from Solace HealthJul 17, 2026
💚 💚 💚
David H.
I didn’t know that someone was available to me to help me the get through the difficulty of getting into the new program for my prescription.
Response from Solace HealthJul 17, 2026
We are glad we could assist you. We are always here to help our customers.
customer
She listens and offers valuable solutions.
Response from Solace HealthJul 17, 2026
Thank you so much for sharing that, it is so special to hear that your advocate is showing up for you!
roseann G.
she helps out a great deal with me and she is very respectful ifeoma she is a great person and we laugh and have fun and she has a good reputation and she works well with my needs
Response from Solace HealthJul 17, 2026
We are so happy to hear that our advocate is providing such wonderful support and that you're having a positive and enjoyable experience. Thank you for sharing your feedback with us!
Ericka W.
What a lousey company. I scheduled an appointment over a week ago for today @ 3:40 pm. I get an email stating that they are running more than 10 minutes behind. They denied me when I asked them to reschedule then they sent me an email telling me that they lost my information. That they didnt have a confirmation of my email. I sent them the emails that they sent me. I refuse to do business with a company that loses my information and denies any contact. Must be a testament to how they do business and that's lousy.
Response from Solace HealthJul 17, 2026
Ericka, we are so sorry, running late and then losing your information entirely is absolutely not okay and not the experience we want for you. Thank you for letting us know. We've escalated this to the right support team so it can be looked into and handled properly 💚
Marlene K.
No contact. Just a bill for $300.
Response from Solace HealthJul 17, 2026
Thank you for sharing this, and we're truly sorry, being billed $300 with no contact at all is a serious concern and not the experience we want for you. We're forwarding this directly to our support team to investigate, and we'd encourage you to reach out to us at (240)693-3281 so we can gather the details needed to look into your account specifically 💚
Susan P.
Solace I would definitely recommend to anyone who needs an advocate, who needs someone to help and be in your corner. My experience was above my thoughts and expectations of a place of people who care and will do their best to accommodate you. I was never left in the dark about anything. Or had to wait for someone to call me and update me before, during and after. My customer service rep Tiffany is the best person I've had the pleasure to work with during my process of getting a medical need met. She was on top of getting information, finding out what the next step. She worked with my Dr and did the work to make it less stressful on my Dr.! She advised my whole medical team with great information and what the best out come would be by keeping up during the whole process. She's amazing! Plus she's looking into other things I may need or would benefit from. Definitely would recommend Solace to everyone!
Response from Solace HealthJul 17, 2026
We are so happy to hear about your positive experience and appreciate you sharing such kind words. It's wonderful to know that our team was able to provide the support and advocacy you needed, keeping you informed every step of the way. We are especially proud to learn about the exceptional assistance you received; our team members consistently strive to go above and beyond for our clients. We are committed to ensuring everyone feels cared for and supported throughout their process. Thank you for recommending us!
Donnamae S.
It has only been a month so I really can’t judge. But of what I’ve seen of Kaylee she is very impressive. I need more time to make an educated decision. Thank you
Response from Solace HealthJul 24, 2026
We appreciate your initial feedback and are glad to hear about your positive impressions so far. We understand that a month is a short period, and we value your thoughtful approach to making an informed decision. We look forward to your continued experience.