Customer
Good follow up
Good follow up
Response from Solace HealthJul 21, 2026
Wonderful!

Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Customer
Good follow up
Response from Solace HealthJul 21, 2026
Wonderful!
Anthony C.
Megan my contact is wonderful, a 10 for sure. The problem with the system. Megan can't give me full attention, when she has 9 clients in total. I feel that Solace is trying to maximize their profits by over scheduling other clients, pulling Megan away from my issues!
Response from Solace HealthJul 28, 2026
We appreciate your feedback and are glad to hear about your positive experience with our team member. We understand your concerns regarding scheduling and attention, and we are actively reviewing our client allocation to ensure everyone receives dedicated support. Your input helps us improve our services.
Steve R.
My advocate listened to my concerns and helped me find a solution to my issues.
Response from Solace HealthJul 21, 2026
We are so glad to hear that your advocate was able to provide the support and solutions you needed. We are always here to help.
Barry T.
I should have guessed it's on Facebook I never met these people now they're building my insurance company and charging me $30. My normal copay is 10 but they didn't do anything this is a scam as the highest kind I'm elderly they took advantage
Response from Solace HealthJul 28, 2026
We're so sorry to hear this, unexpected charges are a serious concern and we'd like to look into exactly what happened here. Please give our customer service team a call so they can look into your account (240)693-3281 💚
eclark
I've been mostly bedridden for 13 months with no wen ND in sight m and no real diagnosis. It's not a constant return to health, but more up and down. Woth no improvement for a year, even 10 minutes of a little more energy and a little less pain is huge!
Response from Solace HealthJul 24, 2026
We're truly moved to hear that even small improvements in energy and pain relief have made such a significant difference for you. We understand the challenges you've faced.
Tim M.
Nichole my advocate is doing a wonderful job 👏
Response from Solace HealthJul 24, 2026
We love Nichole! Yay!
Stephan
My advocate did all she could to get me into a pain management program. I appreciate all of the help from the doctor to the advocate, they were caring and concerned about my pain. It was a pleasure working with them. Thanks for all the help.
Response from Solace HealthJul 24, 2026
We are so pleased to hear about your positive experience and that our team, from the doctor to the advocate, provided such caring and concerned support for your pain management. It's wonderful to know you appreciated their help.
Donna M.
Having Sarah as my go to person. It is nice have someone to communicate with.
Response from Solace HealthJul 24, 2026
We're so glad to hear you appreciate having a dedicated point of contact for communication. We value your feedback!