woodrow
Thanks for everything
Thanks for everything
Response from Solace HealthJul 17, 2026
💚

Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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woodrow
Thanks for everything
Response from Solace HealthJul 17, 2026
💚
Delci O.
Their charges to my Medicare are questionable. I would spend five minutes on the phone with my patient advocate and they would bill Medicare for an hour and 30 minutes. And that didn’t happen just once but multiple times. And multiple charges on days that I never met with the Patient advocate. I called Medicare to report it and they said that they weren’t allowed to report fraudulent activity on these type of billing codes! WTF!. I loved my Patient advocate, but anybody that is taking advantage of Medicare I won’t have anything to do with.
Response from Solace HealthJul 17, 2026
Thank you for sharing this in such detail, and we take concerns like this extremely seriously. Billing discrepancies of this kind are not something we take lightly, and we want to look into this properly. We're forwarding this directly to our support team to investigate, and we'd encourage you to reach out to us at (240)693-3281 so we can gather the details needed to look into your account specifically 💚
Brenda D.
Mitzie had been amazing!!! She calls and checks on me when I am not feeling well. She had been very helpful in solving problems that I could not solve myself. I am very grateful to have her help.
Response from Solace HealthJul 16, 2026
We're so glad to hear that our team member has been so supportive and helpful, especially during challenging times. Thank you for sharing your positive experience with us!
Carmen
Knowledgeable. Intelligent. Attentive. Couldn’t ask for more!
Response from Solace HealthJul 16, 2026
We are so glad to hear that our team was knowledgeable, intelligent, and attentive. We truly appreciate your kind words!
Ralph B.
Best advocate I could ask for !!!
Response from Solace HealthJul 16, 2026
We're so happy to hear we could be such a great advocate for you! Thank you for your kind words.
Marianne G.
I sent a message to Rochelle but she had not answered
Response from Solace HealthJul 16, 2026
We are sorry to hear about the unresponded message. We are looking into this to ensure all inquiries are handled promptly.
Kristin V.
My advocate is top notch she's always on time with our meeting and she always tried to get everything done for me on a timely manner she always calls me to make sure that everything's okay
Response from Solace HealthJul 16, 2026
We're so pleased to hear about your positive experience with your advocate. It's wonderful to know that their dedication and proactive communication have made such a difference for you. Thank you for sharing your feedback!
Christy T.
Its so assuring to know you have a friend to help she calls me every week to update our plans or just to see of I need anything. I Love It
Response from Solace HealthJul 16, 2026
We're so happy to hear our team is providing such wonderful support and friendship! We truly appreciate your kind words.