ROBERT PHILIP S.
Great people
Great people
Response from Solace HealthMay 20, 2026
Thank you, Robert!

Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,334 approved reviews, newest moderated first
ROBERT PHILIP S.
Great people
Response from Solace HealthMay 20, 2026
Thank you, Robert!
Linda W.
Everyone is working together on my health. This has been a relief to me and my husband. This has been the worse 6 years of our life. I had cancer twice & my husband lost over 1/2 of his eye sight 4 years ago. And I can’t walk.
Response from Solace HealthMay 20, 2026
We are truly touched to hear our team could provide some relief throughout the challenging journey you've been through. We are grateful for your kind words and hope to continue to support you for as long as you need it.
customer
Karen is great!! Very helpful! Love her!
Response from Solace HealthMay 20, 2026
We are so glad you had a positive experience!
Tracy R.
STAY AWAY. no one called during my appointment, i ended up getting passed around like a hot potato and then got matched with someone who i am almost sure has never stepped foot in a hospital and has no healthcare background. company is a scam i am convinced, and i am seeing so many people comment with similar experiences. i tried all of the companies who are offering this service and this was the WORST even though they will not leave my facebook alone
Response from Solace HealthMay 27, 2026
We are truly sorry to hear about your frustrating experience with your appointment and the advocate matching process. We want to note that Solace advocates are registered nurses and other healthcare professionals with an average of 16 years of experience across every corner of the healthcare system, from hospitals to home care. We have a highly selective hiring process and accept only a small percentage of applicants, and we apologize that this wasn't the impression you were left with. We are actively reviewing your feedback to improve our services and ensure this does not happen again. Thank you for giving us the chance to improve.
Jacob P.
Your CSR went beyond and above our expectations. Truly an acess to your agency. Very professional and competent and courteous. Hats off to Susan Walker
Response from Solace HealthMay 20, 2026
Thank you for sharing your kind words!
Linda P.
My patient advocate Amy is very kind, compassionate, listens patiently, explains medical terms I may not understand, makes suggestions regarding things I might not understand and it gives me other options to think about. She is very clear in her knowledge regarding all of my many issues and multiple specialists. She has acquired many of my new specialists appointments for me. With the last 2-3 specialist I am having a hard time securing appointments she has given me several options or directions I might try. I only wish she lived closer and could accompany me to my many visits that I am struggling to tie down. She checks in with me regularly and I know that I can reach out to her anytime that I might need her in between check ins. AI is where I found out about Solace Health. I am more than grateful for the assistance and help. When I can’t seem to get answers Amy always comes through for me!! She is a true blessing. And Medicare pays for her services. I am blessed.
Response from Solace HealthMay 20, 2026
We are so glad to hear about your experience and that our patient advocate has been such a blessing. It is wonderful to know that we could provide such valuable assistance and support. Thank you for sharing!
carolyn R.
I was so pleased to hear from an advocate to help me with input regarding my health concerns. I just needed someone to support what I was doing in regard to following my doctor’s orders.she also had some added suggestions. I now feel like a fool. I shared my personal health info and she never got back to me nor has she answered my calls. Reinforcing what I believe the doctors think. I’m a nuisance and not sick and am complaining for nothing. Which isn’t true.
Response from Solace HealthMay 27, 2026
We are truly sorry to hear about your experience and the lack of follow-up. We understand how important it is to feel supported and heard regarding your health concerns. We are taking steps to investigate this matter thoroughly and improve our communication processes. Please know that we would love the opportunity to better impress you and if you reach out to our CX team to provide this feedback, they can assign you a new advocate. We hope to have the chance to make it right for you.
Tamika S.
Since receiving my new advocate, Katie, she's been nothing but supportive and helpful. I appreciate the care provided through solace. Thank you.
Response from Solace HealthMay 20, 2026
We are so glad to hear about the support you received. Thank you for sharing!