Solace HealthReviews of solace.health

My current advocate. Janelle, is a big improvement over my first advocate whom I have been informed is no longer with Solace. Although Janelle has been diligent regarding my case. it will be a real challenge for her to find a solution for me. This has nothing to do with her diligence but rather it's totally because of the very archaic and outdated laws in the state of Arizona. It's very much like the prohibition of alcohol in the United States in the early part of the 20th century.

My advocate seems to really care about the things I am dealing with as a 75 yr old busy woman. I do wish she was a local person though.

First and foremost, my advocate is very empathetic. She has some health issues of her own and I believe that makes it easier to "stand in the shoes of her clients". She's knowledgeable (she IS a nurse, afterall), so given a symptom or set of symptoms, she can make a very educated guess about my condition and make valid suggestions...whether it's a lifestyle change or a suggestion to seek advice from a specific health care specialist. Let me be clear, she doesn't attempt to make a diagnosis, rather, she will suggest a particular medical specialty or suggest a medical health professional to get me rolling in a particular direction. For instance, I have dealt with chronic lumbar pain for nearly 40 years. I've been to a variety of orthopedists, chiropractors, and have been through physical therapy several times. The older I get, the more debilitating it becomes. Recently, my advocate suggested a pain management clinic not far from where I live. I got a referral from my PCP, made an appointment and the doctor was amazing. He suggested an infusion pump implant. He explained in great detail how it works and I'm now scheduled for pre-surgical testing and could potentially have a pump by the end of summer. I have no idea why previous orthopedists never mentioned an infusion pump as this doctor said they've been around for about 30 years but that's beside the point. Without my advocate, I'd have continued living in ever worsening pain but now, I may get serious pain relief in the not too distant future. My advocate and I began by talking on the phone...scheduling days and times and missing each other on occasion but one of us sent the other a text one day. Texting is very handy, she can read a text at her leisure as can I, and it seems to be working well. Overall, I'm very pleased with our interaction! I'm glad I found Solace and even happier with my advocate...I think she's fantastic!

Pleasant, easy to talk to, answers questions I need answers too. Eases my mind completely.

Heather C. is a great nurse who works with my mom and myself! Professional. Trustworthy. Highly recommend!

I was haveing promblems geting my medications in a timely manor from from the mail order pharmacy and my solace advocate contacted them and helped get it straightened out. Now i am getting them in advance.

Mrs. Tiff put me first she ask questions about my needed and Mrs.Tiff make sure she everything are n place before we hang up she make sure we everything inorder and we make appt for the week are she will can so we can make sure everything is okay 👍👍

My advocate Shawntee always listens and keeps me c on track. She's super.