customer
Marion has been very helpful
Marion has been very helpful. She has made my journey much easier,

Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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customer
Marion has been very helpful. She has made my journey much easier,
customer
Yes, IT helpful to have an advocate doing the job.
Donna B.
I caution you to look elsewhere. Don't waste your money. Solace Health seemed helpful upfront but fairly quickly the calls tapered off. I attempted to contact my representative to no avail only to learn that she's was no longer with the company. My journey began in July and ends today. I can not stress enough how useless this company is in terms of communication and service
Response from Solace HealthOct 5, 2026
We are so sorry, that's a disappointing experience from start to finish, especially going months without knowing your advocate had left. Please give our customer service team a call at (240)693-3281 so they can help with anything you still need 💚
customer
My Solace representative has been extremely attentive and has remained in contact on a regular basis from the beginning. Most recently she contacted a drug manufacturer on my behalf and was able to resolve a problem.
Response from Solace HealthOct 5, 2026
We are so pleased to hear about your wonderful experience with your advocate. It is fantastic to know that their ongoing communication and dedication to resolving your issue with the manufacturer provided such great support for you. Thank you for taking the time to share your feedback!
customer
My advocate is wonderful! She has helped me SO much.
Response from Solace HealthOct 5, 2026
We are so glad to hear how much support you have received. It is wonderful to know that your advocate has made such a positive impact for you.
Jo O.
My advocate Rachel Valdez is very obliging and is a big help in offering suggestions making life easier for me
Response from Solace HealthOct 5, 2026
We are so glad to hear about your positive experience! It is wonderful to know that your advocate has been so helpful and proactive in offering great support to make things easier for you. Thank you for sharing your kind feedback.
Tom
My Solace Representative has taken a sincere interest in my medical needs. My mobility chair was over 15 years old with dead batteries. I had contacted Medicare hoping to get replacement batteries with no success. With my first contact with my Solace Rep. Paul, I expressed my situation. Within a few weeks a had a brand new scooter delivered to my front door! Paul contacts me every week and is available anytime I have a question or need. Paul and Solace have been a true blessing.
Response from Solace HealthOct 5, 2026
We are happy to hear that your experience was so positive and that your new mobility equipment arrived so quickly. It is wonderful to know that you received dedicated support throughout the process and that your ongoing questions are always answered promptly. Having reliable equipment makes a significant difference, and we are glad our team could assist in improving your daily independence. Thank you very much for taking the time to share your kind feedback with our team.
William S.
My experience is great because of my advocate Rachael. If there wasn't such an age difference and I met her socially I love a relationship with her. My wife would find her not only caring but very interested in our well-being. If all your associates are like her you're doing an excellent job picking people to represent your company.
Response from Solace HealthOct 5, 2026
We are thrilled to hear how much you appreciated the outstanding support from your advocate. It is wonderful to know that their dedicated care, professionalism, and genuine concern for your family's well-being made such a positive impression. Thank you so much for taking the time to share your kind feedback with us!