SMOKReviews of smoktech.com

DO not purchase any SMOK products! They are located in China made in China and leak terribly! SMOK will not honor any type of warranty and will not respond to any qualities issues. Do not waste your money on any SMOK product!

Not a review on their product but on their customer service. I have a R-Kiss which went faulty after a short time. After a load of hassle, they offered me a $20 voucher which I reluctantly agreed to. However, the voucher I received was not for $20, but for $20 off my next order of $100 or more. Besides this I couldn't use it anyway because I live in the UK and shipping isn't available to my country. Shocking service!! I have always used Smok products but will steer well clear now.

Went away for a few days and left my vape. Popped into a shop for the mbar disposable and had to let them know I loved it. Highly reccomend the blue raspberry, I've ordered one for the car too

Bought the novo2 twice. Both times it leaked and after a month or so they stopped charging / working. Complete waste of money! The complaint section is also a joke- Who keeps a proof of purchase for an item worth £20!

Can't choose zero stars but never mind. Utterly useless. Last three leak straight out of the box and continue until the tank seals fail entirely. Invariably the tank thread break and can't be detached from the mod rendering the whole thing useless. The R-Kiss and Rigel both do this. On the Rigel, TFV9 coils, I can see where the leak occurs. Every one of them has this hole straight out of the packet before they even get used. It would be cheaper to take up smoking again. Their warranty and customer service is as poor as their products. Don't even consider them as an option.

Bought 2. One had a bad coil. Both leak. Called customer service and was told to go back to where we bought them, and hour and a half away (we live in a rural area) and they had to deal with it. Could not even send me a new coil! Update; when we went back to their dealer, Smoker's World in Northglen CO they hassled us for 1/2 hr and ultimately told us no returns even though they have no signs, not on the receipt...so had to dispute the credit card charge. If you have a problem with this product, unless you used your credit card you have thrown your money away.

V8 and V9 I have had the V8 using the V8 baby mesh coils and the just recently upgraded the V9. I decided to upgrade to the V9 because the coils i kept getting from Smoktech kept failing. At least 2 out of the 5 pack immediately would go bad. So I upgraded to the V9 and bought a 5 pack of coils. The tank came with 2 coils as well. I am a week in and have gone thru 6 coils. The two that came with the tank immediately failed and 3 of the 4 that came in the 5 pack also failed. Upon emailing Smoktech I was told they would not send me replacements but did offer a $20 coupon off my next purchase. Never giving them a dime of my money again. Quality control at Smok has just gone out the window.

Basically i have had a number of smoke products, T priv 1, Smoke prince, Smok infinix, Smok Fetch, Smok p25, Smok fit kit, and multiple separate tanks, all i have ever had off smok is problems, leaky tanks, coils that burn so quickly and spit into your mouth, battery’s that just don’t work and al they do is flash or don’t turn on, i have emailed them every time i have had a problem and never got a replacement, i tried one last time when my infinix broke and the batter actually expanded and could have caused a fire and was very unsafe, so i emailed them told them the issue and they made me give proof etc (the whole process) and i got confirmation that they were sending me a replacement vape due to my troubles, i think this was just a scam to get my hopes up as they use a delivery service and would never give me any tracking number, it took over a month to “get here” and when it “got here” and i said it hadn’t been delivered as i was in at the time as they showed me the “tracking status” they provide, i checked my cctv for my front door and no one was to be seen so it was just a whole lie and after i told them they just didn’t reply, since then i have switched to voopoo and my experience is a whole lot better, batteries last longer, screen is brighter, buttons don’t rattle around and don’t have to change my coil every 3 days, every single vape i had off smok was faulty and no wonder because everyone seems to have problems! Some of the devices i used worked for a month or 2 then just didn’t turn on or constantly flashed or didn’t fire, i would advise people to go with voopoo or uwell or anyone that isn’t smok, as smok is just cheap bling devices that have cheap internals. Thankyou