SMOKReviews of smoktech.com

I love my product for a month.....then the rage I get after it sh!ts the bed puts me in demonic.mode.....I am.done buying this brand....

Died in 1 week , garbage , waste of $45

I have been through 4 of these devices from smok. They ask you to send an the qr code to get warranty but then do not respond. This is the worst vape supplier in the world. Complete garbage. DO NOT BUY SMOK PRODUCTS!

I am writing to inform others so they don’t go through what I did. These products will leave disappointed everytime. I have owned ~10 different smok devices and every single one of them lasted about a month, left me buying a pack of cigarettes and bummed out because they all either stop working out of nowhere or the charge port will break on you. I am 100 percent convinced they do this to make more money off you. Whether you are buying high end model or lower they all are junk. The rpm 160 was the last straw with me. The coils last a long time and that is it. The thing just died out of nowhere, I have the rubber on it and everything, never dropped, not a scratch. Just like all my other smok devices the charging port is no good and I never ever yank on cords so there is no explanation for it other than that’s just how they are made. They also leak horribly and then in turn get the internal components wet and shorted out, just another way for them to make more money off you. I almost quit vaping because of this company but decided to go with another company (voopoo) excellent products, good solid c usb charge port and never died on me, I have had the same voopoo drag vape since Jan 2021 and not one issue yet 8 months later. With smok I would be on my 4th device this year. I wanted you like smok but they just simply are not quality devices.

OMG!! I have either owned or still own all Smok products. I have had 2 Smok Infinix, 2 Smok Stick X8, 1 Smok Procolor, 1 Smok RPM 40 and 4 Novo 2's. I AM DONE!! The Infinix were pretty good and the first Novo 2 was also. But all of the rest...forget about it. The Procolor and X8 ended up popping and spitting hot juice down my throat. And like someone else mentioned they wanted a video of that happening. How in God's name can I video that!? All the rest leak like crazy. I have to constantly wash my hands, the outer casing. I also have to clean out the insides/pins every time I fill the pods. For those of you complaining about the pins sticking. That is due to the juice leaking down inside which then gums up the pins eventually causing them to stick. I too reached out to customer service via email. After MULTIPLE un-answered emails, I finally received a request for photos of my warranty and receipts. I sent them all of the requested information. I then received another email requesting photos of my warranty and receipts along with photos and video of the above mentioned. I sent them another email telling them that I sent all of that to them already. I also asked them how they expected me to video the hot juice popping into my mouth and throat. That was the last time I heard from them. I am now in search of new refillable pod system that does not leak. I don't want one with all the fuss. I don't want a digital read out where I have to adjust watts and crap. I don't want to mess with coils and cotton. I want it to have at least 800mah and to just fill it and go. I can not be bothered with all of that other crap. Anyone have any suggestions on a brand and model?

I have brought 3 smok vapes and honestly, they last approx 3 months and fall apart, literally. I won't be buying them any more.

for the price range you can have way better device. very poor quality, paint started to chip within less than a month of use not to mention the build materials was very shabby, typical chinese manufacturing standard, they will cut all corners just for the profit. dont buy!

Very bad products, very bad customer service, sent about 10 emails to support over 3 months but they just don't like to reply, obviously they are waiting for the 6 months warranty to run out, I don't care, don't really want to deal with such a crap company like that anyway, lost my money cause the product broke 1st day of use. I just like to warn others not to waste their money on any SMOK products