edoardo
It's a complete scam
It's a complete scam, don't make my mistake. After a 24h trial (not specified that it only lasted one day) they deducted $29 from me, the real problem is that none of their tools really work, but even though I showed them that it didn't work they don't want to issue any refunds, for me it's a 100% scam. My text had an AI detection of 44%, after using their tool to avoid the AI detection the result was 55%. After contacting support they told me to try to have it further processed by the tool, this time I got 60% AI detection. After that they asked me to make another attempt using their translator and this resulted in 66% AI detection, in short an absolute disaster. But given the fraudulence of the sales and support process I don't think it's just a lousy tool but a full-blown scam.
Response from SmodinMar 13, 2025
Hi Edoardo, We’re sorry to hear that your experience with Smodin did not meet your expectations. We take customer satisfaction seriously and we regret that you were frustrated with both our tool and support process. Our 24 hour trial is stated during sign up but we understand how this could have been overlooked. Regarding the AI detection results, while our tool is designed to help reduce AI detection, it is not always guaranteed to work in every scenario as detection methods vary across different platforms. However, we appreciate your feedback and will use it to continue improving our service. That being said, we want to make things right. We will be processing a refund and you should see the amount reflected in your account soon. We truly appreciate your feedback and the opportunity to improve. If you have any further questions or concerns, please don’t hesitate to reach out to us at [email protected] Sincerely, The Smodin Team