SmodinReviews of smodin.io

Response from SmodinFeb 18, 2025

Hi 韩玖白牵着宋挽源, We’re sorry to hear about your experience and completely understand your frustration. We want to clarify that when you signed up for the trial, it included an automatic renewal at the end of the trial period as outlined in our terms. This is a standard process and we also send reminders before the trial expires to ensure users are aware of upcoming charges. We truly appreciate your feedback and understand how important clear communication is when it comes to subscriptions. If you need assistance with managing your account or have any questions, please reach out to our support team at [email protected] We’d be happy to help ensure your settings align with your preferences. We value all of our users and always strive to improve the experience. If there’s anything we can do to assist you further, please let us know. Sincerely, The Smodin Team

Response from SmodinFeb 3, 2025

Hi Anonym, Thank you for sharing your concerns. We sincerely regret any confusion regarding our pricing display and understand your frustration. At Smodin, we currently display the monthly price for our plans and we acknowledge that the full yearly charge is not prominently shown at checkout. We understand that this may have led to an unexpected charge and we truly appreciate your feedback as we work to improve our pricing transparency. To resolve this matter, we will downgrade your subscription to a monthly plan and refund the difference. Our team is already processing this adjustment and you should see the refund reflected in your account soon. We truly value our customers and are committed to providing a positive experience. If you have any further concerns, please feel free to reach out to our support team at [email protected] and we’ll be happy to assist you. Sincerely, The Smodin Team

Response from SmodinFeb 3, 2025

Hi ET, Thank you for taking the time to share your experience with Smodin. We truly appreciate your long time support and understand your concerns regarding the recent performance of our rewriting and recreator tools. At Smodin, we continuously work to improve our AI models to provide high quality paraphrasing and rewriting while maintaining readability and coherence. However, we recognize that academic plagiarism detection tools are evolving and we are committed to refining our tools to meet user expectations. We appreciate your feedback on the level of text transformation and plagiarism detection. Our goal is to strike a balance between preserving meaning and rewording effectively. While our plagiarism checker provides a strong indication of originality, different tools may yield varying results based on their databases and detection methods. We sincerely regret any inconvenience this has caused and want to assure you that we are actively working on updates to enhance our AI’s capabilities. Your concerns will be shared with our development team as we prioritize ongoing improvements. If you have specific examples or feedback that you’d like us to consider, we’d be happy to review them and explore potential solutions. Please feel free to reach out to our support team at [email protected] for further assistance. Sincerely, The Smodin Team