SmartphonesPLUS Reviews | Read Customer Reviews of smartphonesplus.com

SmartphonesPLUS Reviews | Read Customer Reviews of smartphonesplus.com

SmartphonesPLUS reviews

684 approved reviews, newest moderated first

Joe
May 24, 2026
Did not receive the indicated payment.
Did not receive the indicated payment.
Response from SmartphonesPLUSMay 26, 2026
Thank you for your feedback. Our records indicate that the gift card payment was sent to the email address provided and has not yet been redeemed. It's possible that the email was filtered into a spam or junk folder. If you are unable to locate the gift card email or would prefer a different payment method, please contact our support team at [email protected], and we'll be happy to review the available payment options with you.
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MS
May 22, 2026
How upfront and transparent the whole…
How upfront and transparent the whole process is. Clear instructions and detailed guidelines, and payment choices such as plus. Keeping me informed on what going on. Great company that does what it says. Payment check is on the way to me. Looking forward to receive the Check Thanks for making this a pleasant experience on selling my Android cell phone. .
Response from SmartphonesPLUSMay 28, 2026
Thank you for taking the time to share your experience! We're delighted to hear that our communication, transparency, and payment options helped make the process stress-free as possible. We appreciate your time and hope the check arrives soon. Thank you for choosing us to sell your Android phone, and we look forward to serving you again in the future!
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WL
May 22, 2026
Easy, easy, easy
Glad to have an easy, legit way to place my item in the reuse category. Process was easy and fast.
Response from SmartphonesPLUSMay 22, 2026
Thank you for choosing to give your device a second life! We're glad the process was simple, fast, and provided a trustworthy way to keep your item in circulation instead of letting it go to waste. We appreciate your support and hope to work with you again in the future!
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Ms B.
May 14, 2026
Fast turn around
Fast turn around. Kept me informed
Response from SmartphonesPLUSMay 15, 2026
Thank you for your feedback! We know how important updates and quick processing are, so we’re glad we could keep you informed every step of the way. We appreciate your support!
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Tanveer
May 13, 2026
Easy process
Easy process. Quick payment. Can’t ask for more.
Response from SmartphonesPLUSMay 15, 2026
Thank you for the review! We’re happy to hear that your payment arrived quickly. We truly appreciate your support and hope to work with you again in the future!
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customer
May 13, 2026
Quick and easy
Quick and easy
Response from SmartphonesPLUSMay 14, 2026
We love hearing that! Our goal is to make selling your device as simple and stress free as possible, so it’s great to hear everything went smoothly for you. Thanks again for choosing us, we hope to see you again in the future!
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Trevor R.
May 11, 2026
Low balled a buy offer saying my screen was damaged...
This company is where my Black Market phone buy went to. When I sent in my phone, I took pictures of the screen showing there was no damage. They low balled an offer and provided a picture of the screen saying it was scratched and dented. The either have used a photo from a different device to low ball me with or have damaged my screen since receiving it. Either way, horrible experience and do not recommend.
Response from SmartphonesPLUSMay 13, 2026
We’re sorry to hear that your experience did not meet expectations. We understand how frustrating it can be when the final evaluation differs from what you anticipated. Our team documented visible markings and wear on the device during evaluation, which impacted the offer. Since the revised offer was declined, the device has been returned to you. If you have any additional questions feel free to reach out to our support team at [email protected]
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Satisfied C.
May 5, 2026
Painless process
Painless process. This company operates at maximum efficiency from start to finish. Wish I had more phones to sell them.
Response from SmartphonesPLUSMay 6, 2026
We’ll take “painless” any day, that’s exactly what we’re going for. From quote to payout, our focus is keeping everything moving without any unnecessary friction. If more devices come your way, we’d be happy to work with you again. Thanks for giving us a shot!
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