SmartphonesPLUS Reviews | Read Customer Reviews of smartphonesplus.com

SmartphonesPLUS Reviews | Read Customer Reviews of smartphonesplus.com

SmartphonesPLUS reviews

684 approved reviews, newest moderated first

ERICK
Jun 6, 2026
Fast, good communication
Fast, convenient, promised $13 for IPhone 8. That’s what they paid. Sent money to PayPal. Didn’t say anything about Transaction fee. It was .39 cents. Also they kept bugging me to send it. It was a holiday so package had delayed scanning by P.O.
Response from SmartphonesPLUSJun 8, 2026
We're glad to hear the process was fast and convenient. The PayPal processing fee is disclosed at checkout when PayPal is selected, just above the email entry field. We appreciate your feedback, as it helps us continue improving the experience for future customers. Thank you for choosing our services!
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Lesley H.
Jun 5, 2026
Happy with service but didn't know…
Happy with service but didn't know could have phone sent free
Response from SmartphonesPLUSJun 8, 2026
We're pleased to hear that your experience with us was a positive one. We also appreciate you pointing out that the free shipping option wasn't clear enough. Feedback like yours helps us improve the experience for future customers. Thank you for choosing us, and we hope to assist you again in the future!
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Michael M.
Jun 4, 2026
Very simple and get paid when old…
Very simple and get paid when old phones would not be accepted when I upgraded my old phones. Thanks!
Response from SmartphonesPLUSJun 8, 2026
Thank you for the review! We're happy we could provide a way for you to get value from your older phones when traditional trade-in programs wouldn't accept them. Giving devices a second life while putting money back in our customers' pockets is what we aim for. We appreciate your support and thank you for choosing us!
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Ken
Jun 2, 2026
Easy & straightforward
Very straightforward, free shipping, confirmed receipt within 24 hours of accepting my phone package.
Response from SmartphonesPLUSJun 8, 2026
Thank you for your feedback! We're glad to hear that you found the process straightforward and that your package was received and processed quickly. We strive to make selling your device as convenient as possible. We appreciate your business and hope to work with you again in the future!
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Bob M.
Jun 2, 2026
Don't expect to be paid
The shipping of my old phone was very simple. I was then contacted and tpold my payment would be sent to theemail address I had registered my shipment with. After 2 days I contacted them to ask where y payment was. They resent the payment link. Then while trying to register to get a gift card they made me sign up for another account. With the payment account I needed tyo get a One Time Passcode. The OTP is sent after 6 minutes every time and is expired upon receipt. It looks like I will never get paid for my old phone
Response from SmartphonesPLUSJun 2, 2026
Thank you for your feedback. The issue appears to be related to accessing and redeeming the gift card through our payment provider's platform. We understand how frustrating this situation can be and would like the opportunity to help. Please contact our support team so we can review the issue further and work toward getting your payment successfully accessed.
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Tatiana
May 29, 2026
They promised to pay as soon as I sent…
They promised to pay as soon as I sent the phone they received the phone and sent the amount the next day in my Venmo account. They were fast.
Response from SmartphonesPLUSMay 29, 2026
Thanks for giving us a shot! We know sending in a device can feel uncertain, so we’re happy we could make the process quick, straightforward, and deliver payment as quickly as possible. Enjoy that extra cash, and thanks again for choosing us!
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Sierra P.
May 29, 2026
Great experience selling my old iPad
Great experience selling my old iPad! Got my money fast.
Response from SmartphonesPLUSMay 29, 2026
We really appreciate your feedback! Happy to hear your iPad sale went smoothly and that you received your payment fast. Thanks for choosing us to give your old device a new life!
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Ryan
May 27, 2026
The company is great.
They offer fast payouts and good service.
Response from SmartphonesPLUSMay 28, 2026
Thank you for your feedback! We’re glad to hear you had a positive experience with our service. We appreciate your support and look forward to helping you again in the future!
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