SmartCustomerReviews of smartcustomer.com

2.5303 reviews
Malls & Marketplaces
700 El Camino Real Suite 120, Menlo Park, California

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SmartCustomer

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About SmartCustomer

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.

SmartCustomer (smartcustomer.com) has 303 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: smartcustomer.com
Website: smartcustomer.com
Category: Malls & Marketplaces
Location: Menlo Park, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 76% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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RCC

Apr 30, 2021

SCAMMERS | AUS BEWARE

Never work for these guys in Australia. Total scams. American woman by the name of Cresta Pillsbury also goes by the name of Colleen Stevens and her partner JP Diaz. I should have trusted the other guys when they showed me an article on these two 8 years ago scamming the consumer public and sued for 300K+ USD. It's not the Sitejabber platform they are great but these guys say they are from Electric Ecommerce Inc but there is no website, they are NOT registered in ASIC, have no right doing business in AUS. They fired me for standing up for my right. No pay and a single mum of two teenage boys. Covid - yes. We are all doing what we can. I worked for this company for over 15 months and for 8 months of 2020 I was the sole sales rep for them working round the clock with all sorts of hours. At the end of the day. I must say keep your walls up, don't let people in and that way they cannot damage you and take advantage of your frailties. I am still after almost 4 months trying to get them to pay what they owe me. I have never heard someone stand behind their lies soo tightly. It makes me sad. I have a recording of the exit interview where JP Diaz confirms the reason why I was fired and is still gutless to say that they are in the wrong. I have been walked on before and now it is time to stop. The truth will set you free.

Response from SmartCustomerFeb 16, 2023

Hey there. It looks like you submitted this review for the wrong domain. Sitejabber.com is a reviews website where buyers like you can leave feedback on businesses and their products. We kindly ask that you move this review to the correct domain (Trustpilot should be able to assist with this). If you’d like to warn others about Electric Ecommerce Inc. you can also do so at sitejabber.com and glassdoor.com. Thank you.

About SmartCustomer

SmartCustomer (smartcustomer.com) has 303 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: smartcustomer.com
Website: smartcustomer.com
Category: Malls & Marketplaces
Location: Menlo Park, California
Listed on Five Star Index: 2026