SmallsBig Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Danielle W.
My cats clean this food up! They love it, and so do I. The packaging is another huge plus. I hated all the cans I was going through.
Response from SmallsJan 13, 2026
Thank you for the wonderful review! We’re so glad your cats are loving the food—and that the packaging is making life easier for you too. No more battling with cans! 🐾✨
Lee E.
GraciE absolutely loves Smalls cat food! Purrfect for her delicate palette, she happily switched to Smalls' cuisine without a snicker of a whisker!
Response from SmallsJan 13, 2026
We’re thrilled to hear Gracie is loving Smalls 🐱✨ It sounds like she’s dining in style and giving your kitchen her full approval—whiskers included!
Erica Carlmark W.
I signed up for a free trial, but it automatically signed me up for auto ship. I tried to get my cats to eat the soft food, but they won't. Next thing I knew, a huge shipment showed up. I have tons of it in my freezer and keep trying to find ways to get my cats to eat it, but no luck. I'm feeding it to the dogs now. I appreciate the mission-healthier food for cats!
Response from SmallsJan 13, 2026
Thank you for sharing your experience, and we completely understand the frustration with the subscription—our Sampler box does enroll you in auto-ship by default. We’re glad you’re finding a way to use the food with your dogs, and we appreciate your support of our mission to provide healthier meals for cats. If you ever want to try transitioning your cats again or need guidance on making the food more appealing, we’re happy to provide tips.
Teresa H.
I was able to change my delivery time easily
Response from SmallsJan 13, 2026
Thank you for your kind words! We’re glad to hear that changing your delivery time was easy and that our team could help make the process smooth ✨
Rhea M.
We have seen major changes in both of our ten year old cats! Their fur is thicker and softer, they are excited to eat and they’re more loving and playful. And the best part is Leo and Seg aren’t throwing up like before. It’s sooo worth the investment. Kudos to Smalls!
Colby C.
I ordered a sampler box which was 50% off. Great way to test to see if my cats enjoy the food. They didn't. Neither of our cats enjoyed anything we ordered. The food, the hard treats, or the lickable treats. So I thought moving on to the next company. But oh no, that sampler order was signing up for a recurring subscription. I found out as the next order arrived. Don't waste your money on a company that slips in a subscription box when all you wanna do is try the food out.
Carol K.
The product is well packed for shipping and always arrives frozen solid during these cool/cold months. Hopefully that trend will hold true in warm/hot weather. I like the ease of storing, thawing and serving the individual packets of food. I don't like the package size. My 2 cats eat about 20% of a package each day. One cat eats only Smalls while the other(much larger cat) eats half Smalls and half canned tuna. The problem comes when there is 20% left after 2 days and neither cat will eat it once its been thawed for 3 days. After each serving the rest is stored in the fridge in a sealed plastic container or sealed sandwich bag. Hence 20% of each package is discarded, which is costly and wasteful. The cats like bird, the least, and other bird the next least. I'm still adjusting the mix each month to help with their being so picky. If you have any secrets to dealing with the picky nature of these cats, it will be greatly appreciated. Overall, the cats appear to have more energy. They are more attentive and playful. Additionally, considering they are both short hair, known for not shedding much, and that its currently winter, they are barely shedding when combed.
Catmom
The quality of the cat food is exceptional (human grade), my cat loves to eat it, and their service is great. I've only had one mistake, and they fixed it right away, and I've been a customer for over a year.
