SmallsReviews of smalls.com

I was interested in trying smalls because my cat has an insatiable appetite. Some days id feed her 4 cans of whatever cat food i happened to have meow mix or purrfect portions or some of the non grain wet foods and also give her free access to kibble and she'd still always cry to be fed more. Shes young and thin and recovering from an autoimmune disease so i was told to let her eat as much as she wants. When i switched her to smalls she stopped inhaling her food the minute it touched the bowl. She eats until shes full and walks away and comes back. She doesnt throw up her food from eating too fast anymore and her eyes are always bright and shiny. Its perfect for her because she gets large portions without overloading on carbs. I feel like shes getting the nutrition she really needs. Their customer service is very kind and responsive as well. I missed the cut off to change a preference for my order one day and after a few exchanged texts the order was changed for me!

Positives: Variety of food in package Cats absolutely loved the food Bone broth was a nice touch Ingredients seem unbeatable Negatives: One whole box arrived and the food was no longer frozen. All of it was already thawed. Was afraid of refreezing so eventually threw it out. Biggest concern is that the food will thaw before delivery again. Unable to take that risk.

I signed up for a trial box, and the delivery failed, probably by fault of the shipping company not Smalls, but there was no communication from Smalls to fix the problem until I reached out. If I hadn't said anything, it felt like my trial box would've just never been delivered and I would have wasted my money. I did end up reaching out though and they were helpful with getting a new box to me. However, the new box did not contain what the survey I filled out for my cat suggested (the type of food plan I picked) which was very frustrating. The packaging with this product is super cumbersome and not something I'm interested in fumbling around with every day. That said, my cat did like the food but I cannot continue with using their products because it isn't compatible with my lifestyle. Also the customer service was not something that made me want to continue using these products.

My little queen was struggling so much with her dry, store-brand food and it was making her constipated and dehydrated. She was VERY unhappy, uncomfortable, not playing, sleeping all the time (more than usual), and just not herself. Once I started her on the ground wet food from Smalls, her energy came back, she seems much more comfortable and NO MORE ACCIDENTS outside the litter box. Let's just say – her stress levels have come down considerably (as have mine), her coat feels softer, and she is just all around much happier. One little tip I have for anyone else that is struggling with keeping your kitty hydrated, I add a little water to the wet food for more water intake and she still seems to love it! I guess it's like gravy or soup or something. Don't know, but must be! The bird blend, chicken and turkey are her faves! Long story short, happy cat... happy life!

My kitties love Smalls! The quality of the food has been great, and my cats are really enjoying it. I feel better knowing that I am giving my cats real ingredients with minimal fillers. My only complaint would be the packaging of the food. It was hard to open and it is hard to see the slash marks for portions when you are serving the food. I would definitely recommend Smalls for any cat owner.

my cat really likes the food. Your shipping cost are too high

My cat LOVES the fresh food so much that I ran out prior to the next delivery date and wasn’t able to get an earlier delivery. The only option to change delivery is later than the scheduled date. I’m still trying to calculate how much food I’ll need for the month so would like the option for an earlier delivery. I’m also very impressed that you use dissolvable insulation in the box. It works great and is so eco-friendly. I’ve encouraged my human food delivery service to use it.

I received wonderful customer service. My 1st package had 2 delays; which caused the dry ice to become non-efficient. My food arrived hot when I finally received it. I contacted customer service immediately and they were able to prepare a new package for my cat, Oliver, free of charge. It arrived cold and ready to defrost. My cat LOVES it! I can't thank you all enough!