SmallsReviews of smalls.com

Great for digestive issues! I have two cats, one who has issues with digestion and another who is a very slow eater because she is missing a lot of teeth. I have tried almost every wet food brand on the market. We tried the Smalls sample pack and the only thing they weren't into was the beef. They devoured the chicken with no problems. The turkey and fish they were less enthusiastic about, but still ate and it's all progress! Almost no regurgitation issues (only with the beef), and we just might be hooked. It's a great texture for the cat who is missing teeth and gets finished by the cat who throws up. It's a win/win. It is a little pricey, but pretty fair for the quality. However, when setting up my shipment, it only ever gave me the subtotal. I was never shown the full price with tax and shipping. A surprise extra $20 on the card is not fun, but the product is worth it.

My cat likes it but it’s super expensive and I do not feel I’m getting a lot for my money. The dry food is way too overpriced. And does not count towards my total spent. So I need to buy more of the frozen rolls to reach a shipment goal each month. When I first ordered fish and turkey was not available. This is what my cat likes- idk if it will always be available? I buy raw for the dog and it is not this difficult to purchase.

Great food quality and eco friendly packaging! My cat loves it! Thank you

I really love your customer service department! They are quick and very friendly to deal with! They act quickly and make sure you are 100% satisfied!! Keep up the good work! ;-)

My two cats took to the Smalls kibble right away. They don't want anything else any more. Not their old kibble, not even treats. Very surprising to me. They seemed to like the freeze-dried raw at first but after a few tries, declined to eat it at all. Considering past experiences, I think they just don't like raw food in general. As far as wet food, it seems that they are okay with the Smalls but still favor their old wet food. I'll probably transition them to Smalls wet food over time. I like the wet food packaging, and I think it will improve even more over time. It has always arrived still frozen (either with dry ice or an ice pack to keep it cool), and the packaging seems solid. I don't really enjoy using the website though. There's a lot I could say about what I don't like about the website - to summarize, it's clunky and not everything works properly or as I would expect. With a little bit of refreshing the page or going back to square one, it can work, but I imagine some people would be turned off by a website that isn't easy to use. I think the company is still fairly new, so some bumps are to be expected. Their product and real-world implementation seems great which more than makes up for the web design. I'd also like to add that any time I've had a technical problem, their support team was quick to help and polite as well.

I decided to try Smalls after realizing my sweet boy cat had a food allergy. He would get sores on his paws, feline acne, his fur lost its usual glossiness, and itchy blisters that he’d scratch into open sores on his neck, head, and face (and at its worst, all over his poor body). I suspect fish, so I wanted to start him on a poultry diet with as few ingredients as possible. Both cats were hesitant to try the fresh food, but once they finally gave it a shot (which did require leaving no other option out for them), they seemed pleased. Lulu gets excited and meows for it now. Felix took to the freeze-dried food immediately. He eats the fresh food but definitely prefers the freeze-dried. After a month, both of them seem happier, feistier, shinier, softer, and Felix has stopped getting his itchy blisters. I’m beyond happy at how this diet has worked out for them.

Though there was initially a delay with my trial order (dry ice shortage and then FedEx damaged the package), my experience since that was corrected has been pretty darn good. I wasn’t sure how Captain would feel about the Ground Bird as he usually only likes pate style. But within 24 hours, he was devouring it! He seems to have more energy already and it’s only been two weeks. He loved the Smooth Bird, next we’ll try the Ground Cow, which I imagine he’ll love too.

Unfortunately my cats didn't take a liking to it. Two of three of my cats liked the fish and the beef but I needed to add water and heat in the microwave for 10 seconds to make it more gravy like. Also the packaging isn't great so I had to scoop out and move to Tupperware. It's just not really worth the price.