SmallsReviews of smalls.com

There was a miscommunication that occurred. The website is misleading in regards to showing the flavors, but having other names for them so I thought there was more than just cow, bird and fish. My cat does not like any of them except one which is not worth it to me. I feel like I wasted a lot of time and money and there is no customer service number to call, just an email or text. Food seems healthy but entire process turned me away. Thank you for letting me try!

Aside from the fact that my cat would absolutely not touch the freeze-dried food and this company refused a refund on the dried food, the fact that this company makes it so difficult for you to cancel the subscription makes me not want to continue doing business with them. I see that other reviews on here mention the same thing. You have to send an email and they ask you multiple questions while trying to talk you into continuing your subscription, before finally cancelling. They justify this by saying they are a small company and want feedback, but you can easily offer people to cancel subscriptions while collecting feedback...ONLINE. This aspect just seems like bad faith. It also took them two weeks to get my order to me, which I see some other reviews also mention that this is not guaranteed either. I'd rather not add additional stress to my everyday life by needing to worry about my cat's food constantly. It was nice to try and I really wanted to support a small business, but this is too much. Do yourself a favor and just order on Chewy or Amazon. Saves me so much headache.

They like it ok. They like the snacks ok but not love it. I think they are still trying to get use to it. I’m trying different ways to incorporate the food into their food to see if it make a difference.

Smalls have been very flexible with my cat food orders. I just have a challenge getting my cats on board with changing their diet change. I have tried to change my cats food before and it seems to take months not a month. Rather than making the second order so much larger find out more and give more time before reordering food. I have had to cancel with another company because I had too much of the new food and no space to store the food the cats are eating. The wild animals are grateful and healthy to my cats unwillingness to change. This seems to be a good company yet hard to make the complete change.

Our cats LOVE the food! No complaints there! Processing and shipping from the first date of our order took over a month. And the packaging can be difficult to partition accurately when dividing it into multiple servings.

Cats are crazy for this food! Love it.

Schrooey and Dingers have never been more excited about eating food, wet or dry. They also have never before licked everything completely clean. Maybe I'm crazy (there is other evidence), but about a week in to our Smalls journey, with the samples, their coats seemed glossier. Personally, I'm pleased that there's so much less packaging waste, by volume, than when I buy cans and bags at the store. I love the dissolvable corn padding. I've actually been reusing some of it and the boxes. The fact that the food is made in my region (I'm in Michigan) is also important to me. A+++++

My kitten absolutely loves smalls! The only food so far where he’s meowing and rubbing against my feet as soon as he sees me open the fridge and pull out the yellow Tupperware. I also feel great feeding him knowing that he’s getting some of the healthiest food out there for cats! He gets all the flavors available so he’s never bored. He also devours the giblet nibblet treats! Very happy with Smalls, thank you!