Keo O.
Food is good, the service not so much
The food is good. My cat seems to take a liking to certain ones. But the customer service isn’t great and you actually aren’t able to update your monthly order online.

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Keo O.
The food is good. My cat seems to take a liking to certain ones. But the customer service isn’t great and you actually aren’t able to update your monthly order online.
Ilene Rogers T.
Oliver likes the texture, and I can only presume the taste, of Small's ground birds for cats. I like that it doesn't have a cat food smell, and that it is healthy for him. He gets three small meals a day, and (almost) always cleans his bowl to the last lick. We're still learning to gauge the right amount to feed our teenager.
Maria M.
Our kitties love smalls! They can’t wait to get it every night!
Adrianne R.
My cat Tabitha is an orange tabby who prefers wet food but will eat kibble if it's not too hard. She only likes the fish though.
Skylar J.
My cat loves it
Nikki B.
I really like this brands mission. My cat loves the food and she has a very sensitive stomach so the simplicity is helpful to here. Shipping can take a bit and sometimes they run out but hopefully as the company grows this will change.
Lynnieb
I was a little apprehensive about ordering. I was wondering will Molly like this? How expensive will it be? So I ordered the sampler and I am so glad I did! She loves it. I placed my first order and it was just delivered. She absolutely loves it. She tries to jump up on the counter while I'm trying to put it in her bowl. I would definitely recommend it!!
Jessica
My cat absolutely loves the food and I love the customer service!! They’ve been incredibly helpful with adjusting my orders while we get to know their products and how much my cat eats. Thank you so much!